Developer Relations Engineer

Summary

Join Twilio as a Software Engineer, Technical Content, and contribute to the technical education of developers visiting Twilio's web properties. You will create high-quality technical content, primarily focusing on Python, for the Twilio Blog and CodeExchange. Responsibilities include publishing tutorials, maintaining existing content, and serving as a Python expert. The role requires 3+ years of Python development experience and 2+ years of writing experience. Desired qualifications include experience in Developer Relations and familiarity with other programming languages. This remote position is based in British Columbia, Ontario, or Alberta, Canada, and offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 3+ years experience in Python development
• 2+ years writing experience, regardless of form (i.e. technical documentation, tutorials, blogs, creative endeavors, etc.)
• Can empathize with the developer that’s learning, including the joy of "It worked!" and the frustration of "Why is my code doing that?"
• Loves to write clean code and uses it to clearly and concisely tell a great narrative to readers
• Has the self-motivation to work proactively rather than responding reactively to inbound tasks and Is comfortable working in a remote environment across timezones

Responsibilities

• Publish one to three pieces of high quality, relevant, and engaging technical content on Twilio’s developer-focused web properties–the Twilio Blog and Twilio CodeExchange–per month by: Writing original, long form, code-based technical tutorials that meet strategic directives
• Enable Python community developers to write their own tutorials
• Code samples for common Twilio products and use cases in Python
• Keep meticulous records of in-progress and published content and contributors in the team’s Airtable base
• Maintain, update, or sunset existing Python-based technical content on the Twilio Blog and Twilio CodeExchange on a weekly cadence
• Serve as the resident expert and content owner for the Python programming language by: Staying up-to-date on all language best practices and standards and ensuring all content in your language area adheres to them
• Researching and learning new technologies, frameworks, and tools within your language area
• Provide language-related guidance to other members of the Developer Network at large
• Write tutorials explaining new language features, advancements, and evolutions
• Communicate with and oversee the work of community developers writing for the Twilio blog in your language area

Preferred Qualifications

• Previous experience in a Developer Relations role or empowering others in the developer community through meetups, conference talks, mentoring, etc
• Basic experience with or exposure to at least one other programming language
• An interest in creating other types of developer content such as video content

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program