Developer Relations Specialist
Decentraland
Summary
Join Decentraland's team as a Developer Relations Specialist and become a key player in supporting and empowering our thriving creator community. This role bridges the gap between our community and internal teams, focusing on building strong relationships with artists, developers, and creators. You will help resolve technical challenges, connect creators with internal teams, and amplify their projects through collaboration. The ideal candidate possesses a strong technical foundation, excellent interpersonal skills, and a passion for supporting creators in a virtual world. This position is crucial for fostering a vibrant community that drives innovation and growth within Decentraland. You will be responsible for community support, technical advocacy, and community building.
Requirements
- 3-5+ years in developer relations, community management, technical support, or a similar role
- Technical Foundation: Understanding of development workflows, technical troubleshooting, and familiarity with 3D design tools, virtual worlds, or gaming platforms
- Familiarity with GitHub, APIs, SDKs, or developer documentation tools
- Basic understanding of programming languages such as JavaScript, Typescript, and C+
- Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to connect with both technical and non-technical audiences
- Community-Focused Mindset: Experience engaging with and supporting a user or developer community, fostering growth and collaboration
- Comfortable presenting at virtual conferences or engaging in live Q&A sessions
- Passion for Virtual Worlds: An interest in Decentraland’s ecosystem, Web3, and empowering creators
- Experience working in Web3, gaming, or virtual world platforms
- Able to work in a fast-paced, remote-first environment with evolving priorities and opportunities
- Problem-Solving Abilities: Strong troubleshooting skills and the ability to work collaboratively to resolve issues quickly
- Native or fluent proficiency in English
Responsibilities
- Act as the primary point of contact for developers, artists, and creators, helping them resolve technical issues related to Decentraland’s platform
- Collaborate closely with internal product and development teams to escalate and resolve creator-reported problems and requests
- Translate complex technical concepts into clear, actionable projects for product managers
- Gather and share feedback from the creator community to help improve product features and the creator experience
- Ability to create tutorials, webinars, or technical documentation to educate and support the community
- Foster a sense of connection and collaboration among Decentraland’s creator community by facilitating discussions, sharing best practices, and organizing workshops
- Identify and promote opportunities for creators to collaborate with one another and with Decentraland’s Foundation teams
- Support and grow Decentraland’s developer and artist communities by attending virtual events, participating in forums, and hosting office hours or meetups
- Serve as an advocate for creators both internally and externally, ensuring their contributions are recognized and celebrated
Preferred Qualifications
- Familiarity with Decentraland or similar virtual environments, including tools and technical documentation
- Previous experience organizing workshops, events, or creator-centric initiatives
- Experience with Blender or other 3d modeling tools
Benefits
- Fully remote team with flexible working hours
- 29 annual PTOs
- Long term incentive of MANA tokens, vested in a 4 years period
- Additional tokens linked to annual performance review
- Stipend policy to cover remote work & wellness related expenses
- Brand new equipment for remote work, including laptop, screen and chair
- Parental leave
- Language lessons