DevOps Engineer

Summary

Join TrustFlight, a global leader in mission-critical software systems, as a DevOps Engineer to shape the backbone of our cloud-native SaaS platform. You will architect, modernize, and optimize our Azure-based infrastructure, ensuring high availability and performance. Responsibilities include driving infrastructure automation, enhancing CI/CD pipelines, and championing DevSecOps. You will collaborate with engineering and product teams, participate in a rotating support schedule, and contribute to incident response. This remote position, based in South Africa, offers opportunities for growth and development in a dynamic and challenging environment. Your work will directly impact the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew monthly.

Requirements

• Proven experience building and evolving internal platform capabilities—including CI/CD pipelines, deployment tooling, and automation frameworks—that empower engineering teams to deliver software reliably and efficiently
• Hands-on experience with the Azure ecosystem, including deep familiarity with resource provisioning, monitoring, performance tuning, and cost optimization strategies
• Strong scripting and automation skills using tools like PowerShell, Bash, or other languages relevant to cloud operations
• Experience or knowledge in SQL database administration, particularly around backup/recovery strategies and high availability configurations (MySQL and PostgreSQL preferred)
• Strong understanding of cloud infrastructure architecture, distributed systems, and the operational challenges of supporting SaaS platforms at scale
• Demonstrated application of security best practices and DevSecOps principles across infrastructure and deployment lifecycles
• Experience applying modern AI tools to enhance observability, operational workflows, or support processes—paired with a solid understanding of their capabilities and limitations
• Deep understanding of containerization, orchestration, and virtualization technologies, including Kubernetes, Docker, and related tools
• Proficiency with CI/CD tools and workflows (preferably GitLab CI or Azure DevOps), and familiarity with release orchestration and environment management
• Experience with Infrastructure-as-Code practices and tooling (preferably Terraform), and strong infrastructure lifecycle management skills
• Familiarity with modern cloud service architectures such as web apps, microservices, API gateways, and service meshes
• Solid knowledge of networking fundamentals, including DNS, load balancing, VPNs, firewalls, and reverse proxies (NGINX preferred)
• Master-level organization and documentation practices that support reliable operations and knowledge sharing across teams
• Excellent communication and collaboration skills; proven ability to work effectively with cross-functional engineering and product teams

Responsibilities

• Architect, modernize, and optimize our Azure-based infrastructure to support platform growth, resilience, and scalability
• Ensure high availability and performance across cloud environments (primarily Azure, with some exposure to GCP) and shared services
• Monitor and analyze system health, usage patterns, and cost metrics to ensure reliable operations and cost-effective scaling
• Manage disaster recovery readiness, including backup procedures, failover testing, and incident preparedness
• Drive infrastructure automation and standardization to improve consistency, repeatability, and deployment efficiency across environments
• Continuously assess and enhance CI/CD pipelines, deployment tooling, and delivery workflows to enable fast and safe software releases
• Develop internal platform capabilities and self-service tools that empower engineering teams to ship code reliably
• Champion a DevSecOps mindset, embedding security best practices into infrastructure and deployment lifecycles
• Lead and contribute to incident response efforts, including real-time resolution, root cause analysis, and post-incident reviews
• Implement strategies for operational excellence, proactively identifying and resolving performance and stability bottlenecks
• Work closely with software engineers, product teams, and platform stakeholders to align infrastructure initiatives with business and technical goals
• Document architecture and operational processes clearly to promote knowledge sharing and reliable team operations
• Participate in a rotating support schedule, including providing coverage during European time zones and handling emergency responses as needed

Preferred Qualifications

• Experience with GCP or multi-cloud environments
• Exposure to GitOps workflows and tools like ArgoCD or Kustomize
• Knowledge of .NET applications in cloud settings
• Familiarity with observability stacks (e.g., Grafana, ELK, Prometheus)
• Understanding of compliance frameworks like SOC 2 or ISO 27001
• Use of AI tools for enhancing operational efficiency
• Experience with SIEM integration and incident response tooling
• Comfort with remote collaboration and working across time zones
• Familiarity with SLOs, SLIs, error budgets, and operational KPIs

Benefits

• Opportunities for growth and development
• A dynamic and challenging scale up environment