Summary
Join our team as an Account Manager to build profitable, long-term relationships with clients, contribute to business objectives, and work closely with Sales, Customer Care, and Technical Teams.
Requirements
- Top tier MS Office skills, with focus on Excel and PowerPoint
- First-rate presentation skills
- Power User understanding of various digital project types, including websites and mobile applications
- Problem solving attitude, creativity and prioritisation skills
- Exceptional attention to detail and high accuracy
- Excellent verbal and written skills in English and Greek
- A university degree in Business, Management, Communication, Finance or relevant field
Responsibilities
- Contact clients to understand and capture their requirements
- Build and maintain strong, long lasting client relationships, through regular communication
- Provide after-sales support to retain clients
- Be up to date with market, customer and consumer trends and monitor competition
- Promote new products/services to existing clients
- Collaborate with sales and marketing teams to identify growth opportunities
- Coordinate with Customer Care team to resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Communicate to executive team overall health of assigned accounts and projects
- Contact clients to understand and capture their requirements
- Collaborate with internal teams to support pre-sales activities, including defining suggested solution and designing financial offer
- Build and maintain strong, long lasting client relationships, through regular communication
- Provide after-sales support to retain clients
- Be up to date with market, customer and consumer trends and monitor competition
- Promote company's new digital products/services to existing clients
- Collaborate with sales, trade marketing and marketing teams to identify growth opportunities within own territory
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Preferred Qualifications
- Previous experience in a similar role in a software development company
- Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels
- Ability to challenge, guide and influence decisions, multi-task and prioritize assignments
Benefits
- Competitive salary based on candidate skills
- Hybrid work model (physical & remote presence)
- Perks and bonuses based on performance