Digital Ad Operations Associate

Summary

Join Future as a Digital Ad Trafficker and be the face of the brand, executing ad campaigns in partnership with a Client Service Account Manager. Focus on campaign success from start to renewal, ensuring campaigns meet best practices and deliver ROI for clients. You will partner with clients, upload and schedule ads, investigate and resolve issues, and maintain client relationships. This remote role requires proficiency in ad tech systems, HTML/CSS, and ad serving principles. Future offers uncapped leave, profit-sharing bonuses, referral rewards, wellbeing support, and a share incentive plan.

Requirements

• Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, and Real Time Email
• Command of HTML and in-line CSS; familiarity with Google Ad Manager
• General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts
• Are fast and accurate at scale across a large array of clients

Responsibilities

• Partner with clients to secure campaign assets and answer ad specification questions promptly
• Send reminder emails for upcoming scheduled ads and final ad previews for client approval
• Upload, test and schedule advertising creative using ad servers to ensure start and full delivery of all ad campaigns
• Investigate issues with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues
• Ensure account managers and clients are well informed with current campaign data
• Support account managers to maintain advertiser client relationships and their campaigns by providing excellent customer service
• Provide the Partner team with creative previews, for association approval

Benefits

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan