Digital Delivery Lead

Summary

Join Veracity by RGP™, a next-generation consulting firm, as a Digital Delivery Lead. You will lead large-scale digital transformation projects for high-profile clients, managing multi-disciplinary teams and ensuring successful project delivery. This role requires strong project management skills, experience with Agile methodologies, and excellent communication abilities. You will work closely with clients, build relationships, and identify new business opportunities. Veracity offers a flexible work environment, a supportive culture, and a competitive benefits package. If you are a strategic thinker with a passion for digital solutions and a minimum of 10 years of relevant experience, this is the ideal opportunity for you.

Requirements

• A minimum of 10 years of experience in project management implementing software solutions, digital solutions, collaboration technology, workforce automation and/or content/marketing solutions
• A minimum of 10 years of experience in a professional services or consulting firm
• Empowered self-starter comfortable with taking the lead and managing multiple initiatives with an ability to effectively collaborate across teams
• Strategic critical thinker, with the ability to question decisions and propose creative solutions to complex problems
• Experience managing large scale, highly complex projects end-to-end across a portfolio of different technologies
• Experience managing and collaborating with offshore technical teams
• Experience in Agile/Scrum project methodology required -- CSM certification a plus
• Hands on experience with JIRA and/or Azure DevOps
• Strong written and verbal communication skills, public speaking, and presentation skills with the ability to communicate effectively across all levels of the organization including C-Suite executives
• Experience mentoring members of the team, guiding them and grooming them for more responsibility
• Ability to adapt quickly as client priorities change and be comfortable wearing multiple hats
• Excellent process development, conflict management, problem solving and decision-making skills

Responsibilities

• Lead the planning, execution, and delivery of large-scale, technically complex projects and transformation efforts that include integrations with multiple platforms for high profile clients from discovery through technical implementation
• Manage sizable, multi-disciplinary teams of UX strategists, designers, business analysts, developers, quality assurance analysts, and stakeholders, to ensure the project milestones are achieved and client expectations are met or exceeded
• Work with the client to understand the business problem behind the initiative to drive them toward a solution that meets the organization’s needs
• Ensure the team understands the “why” behind the project and drive true business outcomes adding value to the project beyond just completing milestones
• Collaborate with external vendors, third-party partners, and internal teams to integrate digital solutions, resolve dependencies, and deliver seamless project outcomes
• Facilitate Agile ceremonies, including sprint planning, refinement, daily stand-ups, sprint demos, and retrospectives, to drive project progress, identify and resolve issues, and ensure timely delivery
• Promote a culture of collaboration, continuous improvement, and adaptability with both the Veracity and client team to foster innovation and quality delivery
• Negotiate with various parties within the client organization to achieve desired outcomes and manage change effectively
• Manage budgeting and forecasting activities and proactively take corrective actions on variances
• Maintain oversight and accountability for project performance metrics, identify areas for optimization, and drive process improvements to enhance project delivery efficiency and effectiveness
• Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, and c-suite leadership are adequately apprised of project status, successes, risks and issues
• Build relationships with clients to position Veracity as a long-term trusted advisor and partner
• Proactively identify and position potential follow-on work and drive additional business opportunities
• Consistently exhibit curiosity and passion not just for the project and clients, but also for the business itself
• Stay up to date on digital solution trends, technologies, and best practices

Preferred Qualifications

Experience with SharePoint, Akumina, Sitecore or ServiceNow implementations is a plus

Benefits

• Flexible work environment (remote or onsite)
• Competitive compensation
• Comprehensive medical plans
• 401k Savings Plan
• Employee Stock Purchase Plan