Remote Digital Experience Manager

Summary

Join us and transform the future of commerce experiences. We're seeking a Digital Experience Manager to engage with our customers to take them on a digital experience transformation journey.

Requirements

• 2-4 years of professional experience in customer success
• 2+ years of relevant experience in digital experience technologies, retail/ecommerce experience a plus
• Analytical and comfortable identifying stories within raw data
• Have the drive and flexibility to roll up your sleeves and work hard in a fast-moving startup environment
• Demonstrates a high level of autonomy, with the ability to independently manage tasks and projects from inception to completion with minimal supervision
• Clear and persuasive communication skills, capable of articulating ideas, strategies, and feedback effectively to internal and external partners, both in writing and verbally
• Strong presentation skills, with creative and out-of-the-box thinking

Responsibilities

• Influence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas that showcase Bloomreach’s unique value proposition to our customers’ digital experiences
• Demonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform
• Provide experience and leadership capabilities to ensure a successful digital experience roadmap where maximum business value is created
• Establish yourself in the marketplace and internally as a thought leader and trusted advisor to customer teams and account teams
• Own the customer satisfaction and value demonstration in strategic accounts

Benefits

• Health Care including medical, dental, and vision insurance
• 401k Plan with employer contribution