Program Manager, Digital and Technology Solution

Summary

Join our team as a Program Manager (Digital & Technology Solution) and drive the execution of Digital & Technology Solution programs, managing enterprise-impacting initiatives and strategic projects. This high visibility role will interface regularly with senior leadership, internal business customers, and external stakeholders to manage business change, implement business strategies, ensure on-time delivery of outcomes, maintain scope and budget, and adhere to requirements aligned with organization goals and objectives.

Requirements

• Bachelor's Degree in Business Management, Information Systems, Project Management, Engineering or related discipline; or an equivalent combination of education, skills, and relevant experience required
• 5+ years of technical program management experience
• 3+ years demonstrating a working knowledge of software architecture within DevOps and agile models
• Proven experience leading large impact, cross-functional, complex multi-phase enterprise-wide initiatives with demonstrated application of project management, agile, and process improvement methodologies
• Strong organization and time management skills
• Excellent analytical and problem-solving skills with a high attention to detail
• Excellent communication, presentation, and interpersonal skills, and ability to work with diverse personality types
• Ability to manage multiple projects and deadlines simultaneously
• Build and maintain strong and trusting relationships with teams, stakeholders, and senior leaders
• Highly self-motivated, creative, and efficient in proposing solutions to complex and time-critical problems
• Superb negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts
• Ability to identify and remove impediments and effectively navigate competing priorities and/or interdependencies
• Proven success working autonomously in a remote environment and a demonstrated conviction to take on challenges
• Advanced MS Office Suite skills are required (PowerPoint, Word, Excel, Teams)
• Certification/Licensure: PMP, PMI-ACP, PRINCE2, Scrum, SAFe certification or similar project management certification required

Responsibilities

• Lead the execution of major programs by aligning scope, objectives, and timelines with business strategies, driving stakeholder engagement, and establishing governance
• Drive requirement gathering, conduct assessments, lead planning efforts, facilitate decision making, and operationalize change management strategies
• Manage project prioritization, resource allocation, and risk mitigation
• Develop communication plans that articulate strategic alignment, business value, and change impacts
• Manage scope changes and/or change requests and evaluate impacts on costs, schedules, and deliverables
• Anticipate and communicate the impact of program decisions and actions on impacted users and interdependencies
• Monitor program risks and proactively engage stakeholders to implement mitigation strategies and/or resolutions
• Create and present status reports, business proposals, and relevant program content
• Establish trusted cross-functional relationships with internal and external stakeholders; lead teams within a matrixed environment
• Serve as a leader within DTS facilitating collaboration, innovation, and team empowerment

Benefits

100% Remote work