Digital Project Manager

Summary

Join a growing customer experience agency as a mid-level, marketing-focused digital producer. You will manage small to large digital projects, including websites, landing pages, emails, and SEM campaigns. The role requires managing cross-functional teams, diverse stakeholders, and external vendors. You will apply and improve project management practices, prepare status updates, and guide other digital producers. The ideal candidate is a self-starter with exceptional organizational, collaboration, and communication skills. This is a fully remote position with a competitive salary and benefits package.

Requirements

• Bachelor’s degree
• 3-5 years experience as a digital producer/project manager
• Experience working with multiple clients, bigger digital projects and clients with high visibility
• Extensive knowledge of the function and PM processes and best practices
• Mastery of project management software tools
• Exceptional organizational, collaboration and communication skills
• Excellent attention to detail with the ability to work well under pressure
• Outstanding communication and interpersonal skills
• Patience and self-awareness. Sometimes projects can be challenging, and the right mindset, attitude and collaboration skills are key
• Must be able to manage multiple projects simultaneously

Responsibilities

• Manage small to large digital projects (website design and development, online advertising, and email marketing) with significant levels of complexity, including cross-functional team management, diverse stakeholder groups, multiple external vendors, significant user impact, high risk and/or strategic business impact
• Apply and actively improve project management practices and expectations to orchestrate outcomes that meet high standards
• Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner
• Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives
• Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics
• Ability to facilitate negotiations between stakeholders around scope and priority
• Manage project’s budget, monitor progress, and evaluate project performance
• Be a self-starter. As a resourceful and resilient self-starter, you’ll thrive in a fast-paced environment where initiative and innovation are required

Preferred Qualifications

• Past experience in account management
• Experience in healthcare supporting clients and brands across pharma and bio-tech
• Experience working in small, nimble agencies
• Experience working on lead-gen/growth marketing initiatives is a plus – primarily SEM and SEO

Benefits

• Fully Remote
• Full health benefits
• Up to 6 weeks of total PTO between vacation/flex/sick/mental health days and holidays
• Up to 6 weeks of fully paid maternity and paternity leave
• 5 week sabbatical every 5 years of service
• 401k w/ up to 4% match
• Yearly performance-based bonus
• Weekly paid Door Dash lunch
• Yearly $300 home-office allowance
• Mac Laptop
• Employee Referral Bonuses