Digital Sales Representative

Summary

Join Twilio as a Digital Sales Representative (Activate) and play a key role in growing the business. You will be responsible for acquiring new customers, selling solutions, and closing deals within self-service accounts. This remote position, based in Ontario, British Columbia, or Alberta, Canada, requires at least one year of sales experience in technology or a related field. You will need strong communication and technical skills, along with the ability to work independently and collaboratively. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
• An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment

Responsibilities

• Be responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• Work with customers across all verticals to understand their business and technical requirements. Understand the capabilities of Twilio’s communications API platform to design a solution for their specific use case needs
• Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
• Be passionate about your work, able to think outside of the box, and possess world-class interpersonal and communication skills to simplify complex technical and financial details
• Balance competing priorities and manage multiple projects/deals simultaneously
• Show passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Commissions