DebtBook is hiring a
Director, Account Management

Summary

DebtBook is seeking a seasoned sales leader to build a high performing team of Account Managers, driving revenue growth through existing customers. The Director of Account Management will recruit, inspire, coach, and develop top talent to hit and exceed growth goals while creating an exceptional customer experience.

Requirements

• Demonstrated success in leading high performing sales teams within a Saas company
• Prior success managing sales organizations within a rapidly evolving environment, and the ability to create structure in the midst of change
• Ability to attract, hire, coach, and develop sales talent; a focus on providing ongoing coaching and training to your team to give them the tools needed to hit and exceed their growth goals
• Proven ability to drive results, with a track record of meeting and exceeding revenue targets and/or account growth targets
• Strong analytical, strategy, operational/organizational, and productivity skills
• Highly proficient communication skills, with the ability to effectively negotiate and close deals

Responsibilities

• Recruit, develop, and retain top-tier sales talent to consistently deliver on monthly and quarterly growth sales goals
• Provide significant ongoing coaching and development for your team, empowering and motivating them to reach their full potential
• Develop the overall growth strategy within a base of 2100+ customers with a focus on high customer satisfaction, expansion and maximum revenue growth
• Develop and execute strategic account plans together with Customer Success to help your team expand customer engagement and drive revenue within our existing accounts
• Create and maintain an updated forecast to predict future business performance
• Work closely and collaboratively with our Customer Success team to anticipate customer needs and create a seamless customer journey
• Monitor market conditions and customer feedback to iterate our sales approach and refine effective value propositions
• Implement best practices, ensure organizational optimization, and provide training to facilitate Account Manager success

Preferred Qualifications

A passion for learning. You’re genuinely curious and enjoy learning about and addressing customer needs

Benefits

Work at a company proudly named one of the ‘Best Places to Work’ by Charlotte’s Business Journal