Director of Account Management

Summary

Join YipitData, a leading market research and analytics firm, as our Director of Account Management! Lead and develop a high-performing team of Corporate Account Executives focused on retail and brand customers. You will oversee renewals, upsells, and client relationship management, driving revenue growth. This remote-friendly role offers a competitive salary and benefits package, including flexible work hours and generous 401k matching. You'll be responsible for maximizing client retention and expanding product adoption within complex organizations. The ideal candidate possesses extensive experience in account management leadership, quota-carrying roles, and navigating enterprise sales processes.

Requirements

• Be a proven revenue leader with experience managing high-performing account management teams
• Have 5+ years of leadership experience in account management
• Have 6+ years of experience in quota-carrying roles
• Be skilled in client relationship management, with a track record of driving renewals and expansion
• Be adept at navigating complex organizations to uncover new revenue opportunities
• Be a strategic thinker who can translate data insights into actionable plans
• Have experience managing the holistic life cycle of a client relationship from onboarding, quarterly business reviews, renewal, and upsells
• Have experience selling into large enterprises, negotiating contracts with sophisticated procurement teams, and liaising with senior executives across several business functions such as strategy, sales, marketing, and data/insights
• Have a track record of not only meeting but exceeding sales goals
• Be a team player and be motivated by the company’s success, not just your own
• Be excited about the integration of data into strategic decision-making
• Have a high EQ, be sensitive to clients’ needs and quickly develop client relationships

Responsibilities

• Lead and develop a team of Corporate AEs, setting strategy and execution plans to achieve revenue goals
• Own the renewal process, ensuring value and adoption to drive high retention rates and long-term client partnerships
• Drive upsell opportunities by identifying additional client needs and expanding product adoption
• Build and maintain relationships with budget owners and key decision-makers to foster advocacy for our products
• Collaborate cross-functionally with solutions and client strategy teams to ensure clients receive high-value insights and support
• Implement best practices and data-driven strategies to enhance account management performance

Preferred Qualifications

• Have an entrepreneurial spirit and be excited to help build a newer business from the ground up
• Love solving ambiguous problems and be willing to persevere through the highs and lows of creating something new

Benefits

• Flexible work hours
• Flexible vacation
• A generous 401K match
• Parental leave
• Team events
• A wellness budget
• Learning reimbursement
• Competitive salary
• Equity