Director, Business Development

Summary

Join MMS, a leading data-focused CRO, as a Director, Business Development! This primarily remote position (with up to 50% travel) focuses on securing and growing new business within specified customer accounts. You will manage territories, develop comprehensive sales plans, identify customer needs, and lead all aspects of the sales lifecycle. Success requires strong communication, industry knowledge, and collaboration with internal teams. The ideal candidate possesses 5+ years of relevant experience, including 3 years in data services or clinical research, and excellent skills in Microsoft Office Suite and CRM systems.

Requirements

• 5+ years of related experience, including 3 years of relevant industry experience, preferably in data services (data management and biometrics) or a clinical research environment
• Excellent oral and written communication skills
• Understands the life sciences industry (e.g., CROs, pharma/biotech, medical device), scientific & clinical data/terminology, and the drug development process
• Ability to work independently and as a team player
• Ability to establish and maintain effective working relationships with coworkers and clients
• Experience using a CRM system for the management and tracking of activities and opportunities (MS Dynamics experience a plus)
• Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel

Responsibilities

• Actively prospect and leverage potential new business opportunities within specified customer accounts
• Establish and execute a comprehensive sales plan for each target account within your territory. Ensure appropriate strategy/solution is proposed to the customer
• Identify and respond to customer needs to secure potential new business opportunities. Propose an appropriate strategy/solution to the customer and align MMS’s key differentiators and service offerings with the customer’s needs
• Actively lead all aspects of the sales lifecycle for all assigned accounts, from defining potential opportunities to capabilities meetings, proposals, and bid defence meetings. Lifecycle steps include follow-up related to the sale and drive completion of contractual documents
• Lead capabilities meetings and bid presentations comprising all aspects of MMS services and solutions. Educate the team participants in customer culture, operational needs/methods and sales techniques needed to close the sale
• Cultivate strong, long-term relationships with key decision-makers within accounts and develop in-depth knowledge of the customer organization
• Maintain high visibility within the customer organization and monitor satisfaction by communicating regularly with the customer
• Maintain visibility in the industry. This may include industry conferences and an active presence on social media (LinkedIn)
• Adapt successful strategies and tactics to meet market demands and financial targets. Monitor actions and results against plans
• Establish and maintain effective, collaborative relationships with internal colleagues, including marketing, proposals/contracts and operational business leads to support specific client requirements and needs
• Maintain general knowledge of all MMS services
• Record all customer sales-related activities in the CRM system and prepare sales activity reports for management as required

Preferred Qualifications

Knowledge of and experience in selling biometrics, regulatory submissions, and regulatory operations

Benefits

This position is primarily remote, non-office based, with the expectation to travel up to 50%