Director, Business Development

Summary

Join RQM+, a leading MedTech solutions partner, and drive strategic growth by managing client relationships and delivering innovative solutions. This role requires a proven sales background, strong communication and negotiation skills, and the ability to identify new business opportunities. You will nurture existing accounts, acquire new clients, and exceed sales targets. Responsibilities include developing strategic growth roadmaps, responding to client inquiries, meeting sales targets, conducting client check-ins, cultivating client relationships, serving as the primary client contact, collaborating with internal teams, providing regular updates, enhancing product knowledge, and offering team support. The ideal candidate will possess a Bachelor’s degree and 2+ years of experience in medical device/pharmaceutical regulatory affairs and/or quality assurance, along with consulting service industry experience. RQM+ offers a rewarding work environment with an industry-leading compensation package and a focus on work-life balance.

Requirements

• Bachelor’s degree required in related field with a minimum of 2+ years of direct experience in medical device / pharmaceutical regulatory affairs and/or quality assurance, required
• Experience working in the consulting service industry or similar service organization with a record of successful client engagements, required
• Proven experience in a business development, sales, or account management role
• Strong track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and relationship-building skills
• Ability to identify and act on new business opportunities with a solution-oriented approach
• Strong organizational skills and the ability to manage multiple accounts simultaneously
• Proactive and results-driven with a customer-first mindset

Responsibilities

• Develop and execute a strategic growth roadmap for all assigned accounts, focusing on opportunities for existing client growth and new client acquisition
• Respond promptly to new client inquiries, ensuring timely qualification and follow-up within 24 hours
• Meet and exceed sales targets through effective upselling, cross-selling, and identifying new revenue streams
• Conduct regular check-ins with clients to assess satisfaction, share industry updates, and identify areas for improvement and growth
• Cultivate long-term relationships with existing and potential clients, understanding their needs and aligning our services to meet their goals and budgets
• Serve as the primary point of contact for client needs, concerns, and requests, ensuring a seamless experience
• Collaborate with internal teams, including Project Owners/Leaders and finance, to prepare estimates, contracts, and agreements; negotiate to ensure mutually beneficial outcomes
• Provide regular updates on account status, sales progress, and potential risks using Salesforce and RQM+ CRM tools
• Continuously enhance your product and job knowledge by participating in educational opportunities, reading industry publications, and maintaining personal networks
• Offer support to other members of the Business Development team as needed, contributing to overall team success

Preferred Qualifications

• Experience reviewing and/or developing sales contracts, preferred
• Experience working with CRM tools (Salesforce experience a plus)

Benefits

From an industry leading compensation package to a deeply engrained focus on work life balance, RQM+ has a unique offering for regulatory and quality professionals