Director, Community Outreach

Summary

Join Access Holdings Management Company LLC as their Director of Community Outreach! Reporting to the SVP of Marketing, you will spearhead community outreach initiatives, building strategic partnerships with community organizations. This leadership role involves recruiting, training, and motivating a team of community outreach coordinators. The ideal candidate possesses a strong hospice or healthcare background, exceptional leadership skills, and a proven record of successful outreach program development and implementation. You will be responsible for developing and executing strategic plans to engage the community and promote the organization's mission, requiring significant travel (at least 50%). This position demands strong leadership, program development, and relationship-building skills.

Requirements

• Strong background in hospice or related healthcare fields
• Excellent leadership skills
• Proven track record of building, and successfully delivering highly effective outreach programs
• Able to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Able to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Must be able to talk, listen and speak clearly on the telephone and in person

Responsibilities

• Provide inspiring and effective leadership to community outreach teams by being visible and actively involved in all initiatives
• Develop and implement strategic plans to engage with the community and promote the organization’s mission
• Ground-up development of a community outreach program to build strong and effective trust-based relationships with Hospice organizations and leaders that translate in both a positive community reputation and commercial success across the Nation
• Lead educational seminars within community and establish a continuing education program for hospice staff
• Manage CRM usage across all markets; train market level community advisors on customer relationship management best practices
• Manage a team that builds relationships with key decision makers with hospice, and the broader community
• Train, coach, and mentor field-level community outreach coordinators
• Identify community needs and create programs that address these needs
• Monitor and assess the effectiveness of community outreach programs and make necessary adjustments
• Collaborate with other departments to align community outreach with the overall goals of the organization
• Ensure compliance with local, state, and federal regulations pertaining to community outreach
• All other duties as may be assigned