Twilio is hiring a
Director, Enterprise Application Integration Engineer

Summary

Join the team as Twilio’s Director, Enterprise Application Integration Engineering. We are seeking an experienced and visionary leader to drive the centralization and standardization of integration efforts across the organization.

Requirements

• Minimum of 18 years of experience in software development team, enterprise applications integration, with at least 5 years in a senior leadership role
• Proven track record in leading and managing cross-functional teams in a complex, fast-paced environment
• Possesses comprehensive expertise in integration technologies, architectures, and methodologies such as ESB, API gateways, and data integration platforms like MuleSoft, OCI, and Workato, with a focus on data ingestion
• Experienced in SaaS technical development using tools such as Oracle Cloud ERP/EPM, Zuora, Workday, SFDC and Anaplan etc with a strong focus on AWS technologies
• Ability to work multi-functionally with a variety of business and technical team members. Outstanding project management skills with ability to meet tight deadlines and prioritize technologies
• A skilled influencer and evangelist, proficient at cultivating relationships with senior leadership and adept at navigating diverse teams and technologies
• Familiarity with agile development methodologies and DevOps practices
• Strong understanding of enterprise architecture principles, design patterns, and best practices
• Extensive knowledge of various integration patterns, including real-time, event-based, bidirectional etc
• Strong understanding of API management and the software development lifecycle
• In-depth expertise in architectural principles such as SOA and Microservices
• Excellent communication, stakeholder management, and problem-solving skills
• Ability to translate complex technical concepts into business terms and effectively communicate with stakeholders at all levels
• Experience in vendor and partner management, contract negotiation, and SLA management
• Proficiency in project management, resource planning, and budget allocation

Responsibilities

• Strategic Planning and Execution: Develop and execute a comprehensive integration strategy aligned with the company's overall business objectives
• Integration Architecture and Governance, COE: Establish and maintain an enterprise-wide integration architecture, ensuring adherence to industry best practices, standards, and governance frameworks via COE
• Team Leadership and Mentorship: Build, lead, and inspire a high-performing team of integration engineers and architects
• Technology Evaluation and Implementation: Continuously evaluate and recommend emerging technologies, tools, and methodologies
• Vendor and Partner Management: Collaborate with vendors, partners, and third-party service providers to ensure successful integration of their solutions with the company's ecosystem
• Integration Evangelism: Promote the importance of centralized integration efforts across the organization
• Performance Monitoring and Optimization: Establish metrics and Key Performance Indicators (KPIs) to measure the effectiveness and efficiency of integration solutions
• Compliance and Security: Ensure that integration solutions adhere to relevant industry regulations, security standards, and data privacy requirements
• Budget Management and Resource Allocation: Develop and manage the platform & engineering team's budget, ensuring efficient resource allocation and cost optimization while aligning with strategic objectives
• Expansion and Scalability :Identify opportunities to expand the scope of the engineering team to manage all engineering components.Develop scalable solutions to accommodate future growth and technological advancements

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program