Director, Internal Communications

Summary

Join Fastly as Director, Internal Communications and lead the global internal communications strategy. You will design and implement a comprehensive strategy aligned with Fastly's business goals, serve as a strategic communications partner to executive leadership, and mentor a high-performing team. Responsibilities include overseeing internal communication platforms, partnering with cross-functional teams, and leading communications planning for key enterprise moments. The ideal candidate possesses 12+ years of experience in strategic communications, a proven track record advising executives, and experience managing direct reports. This hybrid or remote role offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact at a growing tech company. Fastly is committed to diversity and inclusion, offering a positive and supportive work environment.

Requirements

• 12+ years in strategic communications, with deep experience in employee/internal comms; experience at a global tech or high-growth company strongly preferred
• Proven track record advising execs and managing communications in dynamic, fast-changing environments
• Experience managing direct reports or building small teams; a leader-coach mindset
• A skilled storyteller with excellent judgment and the ability to tailor voice, tone, and messaging across audiences
• Skilled at navigating ambiguity, influence without authority, and working across silos to drive alignment
• Proficiency with internal communication platforms (e.g., intranet, Slack, blogs, video, digital signage, etc.)
• Bachelor's degree in Communications, Journalism, Business or a related field

Responsibilities

• Design the strategic vision, approach and implementation of a global internal communications strategy aligned with Fastly’s business goals, culture, and values
• Serve as a strategic communications partner to executive leadership, crafting narratives that inspire clarity and connection across the org
• Lead and mentor at least one direct report, growing a high-performing internal comms team
• Oversee internal comms platform and content strategy along with the editorial voice across our internal channels (intranet, Slack, all-hands, email, etc.)
• Partner cross-functionally with People, Marketing, IT, Legal, and Workplaces to elevate the employee experience and information flow
• Act as a trusted advisor to Senior Staff on strategic communications
• Identify core messages by quarter based on business context and cascade expectations to senior staff and people leaders (for use in travel briefs, department all hands, and other internal speaking opportunities)
• Stakeholder engagement for company and department kickoffs, all hands, and leader forums
• Lead communications planning for key enterprise moments: change management, reorganizations, strategic initiatives, M&A, and executive transitions
• Set frameworks and cadences for internal comms governance, measurement, and feedback loops
• Stay ahead of industry trends, bringing fresh thinking to how we engage a distributed, global workforce
• Support the Chief People Officer in developing and executing internal and external communications, helping to enhance her brand and effectively convey key messages to diverse audiences

Preferred Qualifications

• Experience leading communications during large-scale transformation or organizational change
• Background in employer brand, employee experience, marketing or HR communications
• Familiarity with engagement or sentiment measurement tools and how to use insights to inform strategy
• Global team support experience

Benefits

• We offer a comprehensive benefits package including medical, dental, and vision insurance
• Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees
• We also offer 401(k) (including company match) and an Employee Stock Purchase Program
• For 2025, we offer 11 paid local holidays, 11 paid company wellness days
• This role may be eligible to participate in Fastly’s equity and discretionary bonus programs