Internal Communications Manager

Kraken Digital Asset Exchange
Summary
Join Kraken as their Internal Communications Manager (Fixed-Term) and play a key role in shaping internal communications for a global, fully remote team. You will lead the planning and execution of internal communications, creating engaging content, partnering with key stakeholders, and optimizing feedback loops. This 100% remote contract role requires 5+ years of experience in internal communications and change management, ideally within a high-growth tech or crypto organization. The position demands exceptional communication skills, strategic thinking, and the ability to navigate complex organizational environments. The role is a fixed-term engagement through January 31, 2026, and is open to candidates located in the US or Canada.
Requirements
- 5+ years of experience in internal communications and change management, ideally within a high-growth tech or crypto org
- Proven success partnering with People/HR teams on org-wide messaging and rollout of employee programs
- Exceptional written and verbal communication skills
- Strategic thinker who can also execute end-to-end: brief to production to launch to measurement
- Comfortable in ambiguity and confident navigating complex org environments
- Passion for crypto, self-sovereignty, and building at the edge of innovation
- Youβre hands-on, humble, and hustle-driven: no task is too small if it drives impact
Responsibilities
- Lead planning and execution of internal communications that bring clarity, energy, and purpose to every message, from org updates to new initiatives and cultural moments
- Own creation and distribution of content that engages and activates Krakenites: videos, decks, Slack posts, events, and more
- Partner with KX and key business leaders to drive internal understanding and adoption of critical people programs and change initiatives
- Help to optimize feedback loops: track comms effectiveness, iterate based on what works, and always push to raise the bar
- Champion our voice and values internally, ensuring comms are consistent, thoughtful, and aligned with the broader Kraken brand
- Operate with urgency and bias for action in West Coast US hours (or compatible timezone)
- Take on additional projects that grow the impact and visibility of the internal comms function
- Additional duties and responsibilities as assigned
Preferred Qualifications
BA in Communications, Journalism, or equivalent experience