Director, IT Solutions

Summary

Join F&G as the Director, Solutions Delivery, a key role managing business application solution delivery for a specific business area. You will lead technology services, multiple projects, and provide thought leadership. This position reports to an AVP or VP and involves managing cross-functional teams. Responsibilities include application maintenance, vendor management, technical architecture development, and aligning technology initiatives with enterprise strategy. The ideal candidate possesses extensive IT leadership experience, strong technical proficiency, and proven project management skills within the financial services industry.

Requirements

• B.S. or B.A. required, advanced degree preferred
• 8+ years of Information Technology leadership in applications architecture and development/programming
• 5+ years experience managing outsource vendors, COTS and internal staff
• 3+ years experience managing development teams
• Significant technical financial and contract management experience
• Experience with business communication for technology enablement for the assigned area of business’s needs
• Experience supporting systems specific to the assigned area of business
• Strong/current technical proficiency with applications architecture, frameworks and enterprise solutions delivery
• Strong/Current architecture and implementation experience
• Experience designing, developing, implementing and monitoring adherence to policy, process, procedures and standards
• Strong project management experience
• Strong insurance experience required
• Ability to maintain high standards of quality management
• Demonstrated understanding of financial statements, metrics and reporting
• Significant expertise in testing principles, disciplines, tools and environments
• Strong proficiency in MS Excel
• Extensive service level management experience
• Participated in IT strategic planning and architectural design; established policies and standards
• Strong networking and relationship-building across the organization and with service providers and COTS vendors
• Current knowledge of solution and information security, compliance and disaster recovery principles
• Business/commercially-focused and results oriented
• Strong fiscal focus including budgets, ROI and Cost Benefit Analysis
• Consultative and client-oriented, a creative problem solver with a collaborative nature
• Executive Leadership; ability to influence/negotiate with peers and vendors
• Professional, decisive with integrity and high ethical standards

Responsibilities

• Responsible for the maintenance, support, scalability, and performance of applications associated with the assigned area of the business
• Own the escalation for all technology issues related to the delivery of the assigned area of the business’s applications
• Manage day-to-day relationships with the assigned area of business’s Reporting vendors
• Responsible for the assigned area of business’s Technical Architecture and the building of the technical automation of the capability models for the BU
• Engage with the assigned BU to understand the roadmaps, and translate them into technology initiatives and solutions
• Partner with IT leaders, Architecture, and Engineering to ensure the assigned area of business’s technology initiatives align with enterprise strategy
• Lead internal and external development teams (e.g., PMs, Software Engineers, Data Engineers, Data Analysts) to deliver services
• Oversee solutions delivery efforts, including estimating design, development, and support needs, providing input to capability planning, and ensuring solutions adhere to quality assurance standards
• Gain understanding of industry trends, tools, and practices, communicates to leadership for direction
• Manage vendor relationships to ensure contract terms, SLA and performance agreements are met and changes/enhancements/bugs are managed appropriately
• Develop RFPs and review proposals to determine buy vs. build solution. Negotiate contracts with SLAs, performance agreements and incentives/penalties
• Ensure projects are delivered on time, on budget with quality results that meet the business need
• Ensure that all solutions meet F&G security and compliance guidelines and align with disaster recovery guidelines
• Retire legacy systems and solutions
• Define and assess all roadmaps, architectures, frameworks and risks associated with each, and manage risk and compliance to minimize exposure
• Estimate resources for all engagements and design, manage and oversee all project teams including internal staff as well as external business partners and third-party vendors
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance

Preferred Qualifications

• Experience migrating finance organizations from Excel-based process to auditable financial systems encouraged
• Demonstrated experience leading teams in the Life and Annuity Insurance market
• Knowledge of assigned area of business’s processing needs and automation trends
• Project management certification a plus
• ITIL certification a plus
• SAS70 knowledge a plus
• Business Process Re-Engineering, Six Sigma or Lean a plus
• Knowledge of Financial Services industry a plus
• Preferred experience supporting or working within the assigned area of business
• PMI certification a plus

Benefits

Ability for in-office, hybrid and remote work arrangements