Director, Solutions Architecture

Summary

Join Noodle as a Director, Solutions Architecture and drive university partner engagement, maximize the value of Noodle's technology solutions, and lead implementation efforts across partner accounts.

Requirements

• 6-8 years of relevant previous experience, plus a bachelor’s degree or equivalent experience
• Proven experience in a technical leadership role and leading software implementations, preferably in the education technology sector
• Strong understanding of software development lifecycle and project management methodologies
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Demonstrated ability to build and maintain strong relationships with external partners and internal teams
• Experience with solution selling and driving revenue growth through technology solutions
• Experience working with cross-functional teams and driving projects to successful completion
• Familiarity with a wide array of technologies including Learning Management Systems, CRM Systems, and Student Information Systems
• Experience integrating systems using LTI and/or API protocols
• Solid organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and prioritize tasks effectively. Prior project management experience is a bonus
• Experience standardizing processes including testing, building, and documenting the necessary steps for deploying technologies, illustrating workflows, resolving escalated issues, and utilizing support tools
• Working knowledge of Google Workspace (Docs, Slides, Sheets)
• Ability to work effectively in dynamic, rapidly changing, team-based environment

Responsibilities

• Partner Engagement: Work closely with partners to understand their technology needs and align Noodle’s solutions with their strategic objective
• Relationship Management: Build strong relationships with key stakeholders to increase partner retention and expand technology contracts
• Technical Leadership: Serve as the primary technical expert and accountable party for Noodle’s technology solutions, partnering with Product and Technology teams to ensure successful project execution
• Technical Implementation: Identify best practices of our university implementations, ensure excellence is consistent and design is replicable
• Project Management: Conduct regular check-ins with partners to review implementation progress, to address any blockers, and to gather feedback on their experience with our products and services
• Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure alignment between strategy, partner requirements, and implementation processes
• Product Showcase: Lead regular showcases to partners, highlighting new Noodle products, feature releases, and service offerings
• Business Development: Work closely with sales to advise on content for sales collateral and internal training material

Benefits

• Work from our beautiful NYC office OR the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning