Canvs AI is hiring a
Director of Account Management

Summary

The job is for a Director of Account Management at Canvs AI, reporting to the VP of Sales. The role involves managing strategic customer accounts, identifying expansion opportunities, building relationships with senior stakeholders, collaborating with the product team, and maintaining CRM in Hubspot.

Requirements

• At least 8 - 10 years of SaaS experience in sales and account management in a quota-carrying role at the Enterprise level
• A background in market research, consumer insights, CX and/or the media & entertainment industry is a strong plus

Responsibilities

• Serve as the company’s commercial lead and owner on managing and successfully renewing our most sophisticated and complex existing customer accounts within a named book of business
• Identify, pursue, and expand revenue by navigating cross-functional, cross-sell opportunities to maximize growth and scale revenue with each existing customer against a defined growth target
• Liaise with our most senior level customer decision makers and budget holders (VP+, C-level) commercial stakeholders and leaders to build relationships as a trusted advisor
• Travel up to 3-4x per year to attend industry-relevant events and conferences relevant to our target audience
• Leverage deep product and industry knowledge to demonstrate solution-selling techniques, uncover customer challenges and revenue risk, and deliver valuable solutions to secure long-term partnerships
• Work closely with the product team to translate feature requests from prospects and clients into actionable product developments
• CRM maintenance in Hubspot at a regular cadence,, and applicable reporting to the company’s C-level executive management team in a timely manner upon request
• Collaborate closely with and potentially mentor existing Customer Success Team members

Benefits

• Salary Range: $100,000 - $150,000 + commissions
• Tremendous opportunity for career growth
• Strong culture and commitment to values
• Flexibility via a fully distributed company (Work From Anywhere!)
• Generous health benefits
• Unlimited paid vacation
• Summer Fridays
• Monthly (at a minimum) virtual team-building events