Director of Analytics

Summary

Join Blue State's Analytics team as a leader, mentoring a team of analysts who generate insights for diverse clients. Partner with business leaders to shape work, evolve methods, and prioritize data. Oversee key clients, acquire new ones, and ensure optimal outcomes. Develop groundbreaking campaigns, grow a passionate team, and leverage data management, analysis, research, and optimization expertise. Contribute strategic leadership and expertise in driving data strategy across multiple touchpoints. Help pursue new business and maintain the health of existing accounts. If you're passionate about creating positive change and have strong leadership and analytical skills, this role is for you.

Requirements

• 9+ years of experience in digital analytics with direct experience working with CRM data, with a web analytics suite such as Google Analytics, A/B testing solutions such as Optimizely (or equivalent), and data analysis in Excel or Google Sheets
• Extensive experience working with CRMs and/or Salesforce Marketing Cloud, data from paid media, and a web analytics suite such as Google Analytics, A/B testing solutions such as Optimizely (or equivalent)
• You are an expert in SQL, and feel comfortable managing, optimizing, and troubleshooting in a data warehouse environment, such as BigQuery or Snowflake
• The ideal candidate will have experience in data modeling, familiarity with ETL processes, and deep expertise in leveraging large datasets to enable strategic decision-making
• Strong people and team management skills
• You are able to identify and solve issues, and escalate when appropriate
• You resolve conflicts constructively
• You proactively identify and communicate growth goals for yourself and others
• You are an exceptional listener
• You build teams with a recognizable culture of cooperation
• Experience with managing people at various stages in their career
• You’re a highly skilled coach and mentor
• You help your team improve through clear feedback and guidance
• Excellent communication skills
• Ability to interact with all levels of end users, and colleagues
• Strong collaborator and relationship builder
• Ability to adapt to new situations, solve problems on the fly, and communicate with those around you
• Teamwork and scrappiness required
• A shared passion and curiosity for making change
• This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress
• Empathy, communication, respect, and the ability to act as a role model at Blue State

Responsibilities

• Manage and mentor a team of analysts, working with individuals to craft goals and professional development plans, providing regular feedback and guidance as issues arise, addressing training and onboarding needs, and conducting annual performance reviews
• Set a vision for the smart use of data to improve outcomes for our clients
• Chart a path for team growth, including but not limited to: quality of work, staffing and hiring, cross-team integration, team goals and utilization, and identification of product and project opportunities
• Foster a team culture grounded in collaboration and enthusiasm
• Contribute to a portfolio of clients and projects, providing strategic leadership and expertise in driving data strategy across multiple touch points
• Help pursue new business and maintain the health of existing accounts. Assist with regular development and review of pitches and proposals
• Develop scalable industry best practices and product offerings for the Analytics Team and across departments
• Drive cross-client and company-wide innovation as well as strategic, programmatic, and procedural improvements
• Drive understanding of how analytics programs fit into broader programs, and pursue a commitment to improving ROI for our clients by working closely with other teams to ensure that all pieces are moving together to accomplish client goals
• Develop and deliver effective and persuasive presentations demonstrating the value of our work for client teams, business development, and partners. Uncover core insights from data
• Speak publicly on behalf of the company at events, in publication, and in the media

Preferred Qualifications

• Experience in mass marketing with fundraising, advocacy, or ecommerce preferred
• Experience with digital paid media is a plus!

Benefits

• Unlimited time-off (inclusive of sick, personal, and vacation days)
• $1,000 annually in professional development funds
• Competitive health, dental, and vision insurance
• Flexible and health savings accounts
• 401K & employer match
• Generous paid holiday schedule
• 12-week fully-paid parental leave for all parents-to-be
• Short-term and long-term disability insurance
• Pre-tax commuter benefits
• Remote work flexibility