Director of Devops

Summary

Join XTM International, a global leader in localization technology, as their Director of Cloud Operations. This critical leadership role requires leading and mentoring high-performing DevOps and system administration teams, owning the end-to-end DevOps strategy, overseeing operations across multiple cloud environments, and collaborating with engineering to enhance reliability and scalability. The position demands driving the adoption of best practices in security and automation, championing cost optimization, ensuring compliance with data protection regulations, and leading incident response. You will also manage vendor relationships and define key performance indicators. Success in this role necessitates a blend of technical expertise, leadership experience, and a passion for building resilient systems. The ideal candidate thrives in dynamic environments and aligns infrastructure strategy with business goals.

Requirements

• Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required
• Fluency in English
• Experience leading teams supporting AWS and/or Google Cloud Platform
• Architectural experience building and managing large scale cloud platforms
• Strong expertise in AWS, Kubernetes, Terraform, Docker, CI/CD pipelines (e.g., Jenkins, GitLab CI)
• Solid understanding of modern DevOps practices, site reliability engineering (SRE), and infrastructure as code (IaC)
• Experience managing hybrid hosting environments, including cloud, on-premise, and private cloud
• Excellent cross-functional leadership skills
• Strategic thinker with hands-on technical skills
• Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills
• Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole
• Possess a problem-solving attitude and are adaptable in the face of change
• Resilient in the face of challenges, change, and ambiguity
• Optimistic and believe that you can make a problem into a solution

Responsibilities

• Lead, mentor, and grow high-performing DevOps and system administration teams
• Own the end-to-end DevOps strategy across XTM’s product suite, including CI/CD, infrastructure as code, observability, and release management
• Oversee operations across multiple cloud and hosting environments, ensuring consistent performance and availability
• Collaborate with Engineering to evolve and transform our operations to the next level of reliability and scalability
• Drive the adoption of best practices in security, automation, monitoring, and incident response
• Champion cost optimization, capacity planning, and future scalability
• Ensure compliance with data protection regulations, security standards, and industry best practices
• Lead incident response and postmortem processes, ensuring continuous learning and improvement
• Define and track KPIs for infrastructure reliability and other key metrics
• Manage vendor relationships, including cloud providers and DevOps tooling platforms

Preferred Qualifications

Familiarity with ISO 27001, SOC 2, GDPR, and other regulatory frameworks is a plus

Benefits

• Private Health & Dental Insurance Plan
• Life and AD&D Insurance
• Ticket Restaurant Card (GR)
• Fully Remote & Flexible Work Environment
• Paid Time Off & Holidays
• Paid Sabbatical Leave and other types of leave
• Learning Opportunities
• Cool co-working space with amenities & parking (GR)
• Top notch equipment of your choice
• Equipment allowance to set up your home office
• Monthly remote-work stipend
• Company Fun Events
• Employee Assistance Program (EAP)
• Calm Meditation App Subscription
• Yoga sessions