Director of Engagement

Summary

Join C.A. Fortune as the Director of Engagement and manage national top client partnerships, focusing on strategic initiatives. Lead strategy sessions, business reviews, develop and track KPIs, and provide recommendations. This highly visible role involves cross-functional collaboration with internal teams and executive leaders. The position is fully remote with 15-20% travel required for industry events and client meetings. C.A. Fortune prioritizes a healthy work-life balance and offers a family-first environment. The company is committed to building better brands and inspiring healthier lifestyles. This is a long-term career opportunity for those committed to growth and success.

Requirements

• Bachelor’s Degree
• 7-10 + years CPG industry sales and category management experience
• Strong presentation, communication and leadership skills
• Must demonstrate sales planning, forecasting and sales execution experience
• Aptitude to effectively interpret and use multiple information sources to develop strategic plans
• Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups
• Proficient in spreadsheet and presentation software; problem solver; well-developed organizational, communication and time management skills
• Confident in change management
• Ability to read, interpret, present data – SPINS, Nielsen, IRI

Responsibilities

• Client relationship management nationally for select C.A. Fortune client partnerships, overseeing partnerships across every pillar within C.A. Fortune
• Strategic leadership - analyze and track macro level Key Performance Indicators (KPIs) for client’s book of business & provide recommendations, action items and consultative advice as a CPG expert
• Partner with Sales Development team on client’s selling priorities – give guidance to strategic approach
• Lead 1-2 annual executive, top-to-top meetings and/or business reviews between C.A. Fortune executives and client’s executives for each client
• Identify and build leads for existing client partnership expansion opportunities
• Advise clients on channel goals, marketing strategy and retail execution
• Key point of contact for internal relationships with account personnel including executives, retail, accounting, branding, ecommerce, sales and finance
• Revenue forecast management – develop annual budget rooted in analytics in partnership with Sales Development team
• Develop and track KPI’s to ensure mutual partnership success - This includes but not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume and promotional spend management
• Establish regular communication with clients and internal stakeholders that lead to strong working relationships
• Lead onboarding for new clients assigned to desk
• Able to lead cross-functional teams towards common goals
• Develop annual corporate bonuses rooted KPIs that benefit both the client and C.A. Fortune
• Provide client s relevant information for their brand/categories on a regular basis
• Ability to oversee initiatives and motivate others to execute without being involved in the day-to-day

Preferred Qualifications

• Client Management and/or Agency Experience strongly preferred
• Prior experience with SPINS, Nielsen, and IRI

Benefits

• 16 days of PTO
• 11 paid company holidays per year
• 2 paid volunteer days per year
• Bonus eligible
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)