Director of Product

Summary

Join Forage, a mission-driven payments company, as the Director of Product and lead the product strategy, roadmap, and execution to drive innovation in the payments industry. You will work closely with cross-functional teams to deliver seamless, secure, and scalable payment solutions. This pivotal role shapes the product vision to meet customer needs and achieve business goals. You will define and own the product vision, develop and manage the product roadmap, and ensure products are launched successfully and on time. You will also lead and mentor a high-performing product management team, and actively participate in recruiting efforts. The position offers a competitive salary, equity, and comprehensive benefits.

Requirements

• Proven experience as a Director of Product, VP Product, or similar leadership role in fintech, payments, or SaaS
• Strong understanding of the payments ecosystem, including APIs, gateways, processors, and compliance
• Demonstrated ability to scale products in a fast-paced startup environment
• Exceptional leadership, communication, and collaboration skills
• Proficient in product management tools (e.g., JIRA, Linear) and analytics platforms
• Strong analytical mindset with a customer-first approach to problem-solving

Responsibilities

• Define and own the product vision aligned with the company’s mission and objectives
• Analyze market trends, customer feedback, and competitive landscape to identify growth opportunities
• Develop and manage a comprehensive product roadmap, ensuring timely delivery of features and enhancements
• Prioritize features based on business impact, user needs, and technical feasibility
• Engage with customers, partners, and stakeholders to deeply understand their pain points and opportunities
• Advocate for the end-user by implementing feedback into product development
• Ensure clear communication of product requirements and timelines to engineering teams
• Ensure products are launched successfully and on-time
• Define and track key performance indicators (KPIs) to measure product success
• Use qualitative and quantitative data to make informed decisions and iterate on product offerings
• Work with legal and compliance teams to ensure products meet regulatory requirements
• Collaborate with security teams to safeguard customer data and transaction integrity
• Present product updates, strategy, and progress to the executive team and board members
• Communicate effectively with external partners, clients, and investors when necessary
• Lead and mentor a high-performing product management team
• Foster collaboration with design, engineering, marketing, sales, and customer success teams
• Lead the hiring strategy for the product team, identifying skill gaps and building a world-class team of product managers and other key roles
• Actively participate in recruiting efforts, including job description creation, candidate interviews, and selection processes
• Develop onboarding plans to set up new team members for success and foster a strong team culture

Preferred Qualifications

• Experience with payments solutions
• Knowledge of regulatory frameworks like PCI DSS, PSD2, or GDPR
• Technical background (e.g., software engineering or computer science) is a plus

Benefits

• Compensation $190k-$230k USD base + equity + benefits
• Meaningful work that makes a positive impact on our society
• 100% of Medical, Dental and Vision premium coverage for yourself and dependents
• A remote-first work environment with opportunity for onsite meetings
• A fun and caring environment that prioritizes transparency, growth, and ownership
• A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints