Director of Product - CRM

Summary

Join Storable as a Senior Product Manager to lead the Customer Relationship Management (CRM) team and shape the product strategy for CallPotential. You will be responsible for the entire product lifecycle, from ideation to launch and optimization. Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to solve customer problems and achieve business objectives. Success will be measured by your ability to communicate vision, set expectations, and build compelling cases for your strategy. This role requires 8+ years of experience in B2B SaaS product management, preferably with CRM experience. A bachelor's degree is required, and an MBA or advanced degree is a plus.

Requirements

• Proven experience (8+ years) as a Product Manager in an enterprise B2B SaaS application, CRM experience preferred
• Strong analytical skills and a data-driven mindset. Makes data driven decisions and uses quantitative analysis to create strategy and prioritize work
• Technical understanding of underlying data and customization frameworks required to enable a successful CRM
• Experience driving end-to-end strategic transformation within a product
• Demonstrated ability to lead cross-functional teams and deliver results in a dynamic, fast-paced environment
• Deep understanding of software development processes and methodologies, with experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
• Excellent communication and interpersonal skills, with an emphasis on navigating hard conversations to reach desired outcomes for all stakeholders
• Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
• Familiarity working with Agile Scrum methodologies
• Bachelor's degree in a relevant field; MBA or advanced degree is a plus
• All applicants must be currently authorized to work in the United States on a full-time basis
• To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

Responsibilities

• Develop and articulate a clear product strategy aligned with business objectives and market demands
• Identify opportunities to address customer problems and drive incremental business value from MVP through to MLP
• Analyze market trends, competition, and customer feedback to identify opportunities for product enhancements and innovation
• Articulate the value of prioritized features and how they fit into a larger overall strategy
• Evaluate financial impact of proposed features, and create compelling business cases to drive alignment
• Create and manage the product roadmap, ensuring alignment with company goals and customer needs
• Prioritize features and releases based on a deep understanding of market dynamics and customer requirements
• Clearly articulate the problems that need to be solved for your customers as well as Storable, and quantify the value to be created once those problems are solved
• Define, measure, and communicate OKRs associated with roadmap deliverables
• Lead the end-to-end product development lifecycle, including requirements gathering, design, development, testing, and release
• Make data-driven decisions and continuously iterate on products to optimize performance and user satisfaction
• Collaborate directly with Engineering and Design to deliver high-quality products, while balancing internal and external stakeholder feedback and expectations

Benefits

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance
• 401(k) match after 60 days, 100% vested after 1 year
• Employer contribution to your HSA, plus an HRA to help offset your deductible
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events
• 8 hours of Rest, Relax, Recharge time to care for your mental health
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively
• Paw'ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed
• $50 monthly home data stipend, plus a home office sign-on bonus of $250
• Fertility care support options to help in your journey towards parenthood
• Access to financial experts to help you make informed decisions and achieve your financial goals
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply