Director, Product Management

Summary

Join DataKind as their new Director, Product Management and own the product roadmap for their suite of solutions. This role leads a growing team, defining DataKind’s product management methodology, and collaborating with program officers and engineering teams. Strategically, you will define the total addressable market and solution landscape. Tactically, you will guide teams in building UI/UX experiences, developing problem statements, and defining impact measures. Regular engagement with donors and end-users is expected. The position is remote, based anywhere in the U.S., with a salary range of $150,000-$170,000.

Requirements

• Alignment and enthusiasm for DataKind’s mission and values
• 8+ years of experience in product management, with a strong track record of launching successful software products and driving strategic initiatives
• 4+ years of experience managing product managers of cross-functional product teams, with a demonstrated ability to mentor and scale talent
• Demonstrated success leading end-to-end product lifecycle – from discovery and user research through development, launch and iteration
• Experience developing data-informed product strategies, defining success metrics, and using performance unsigned to guide decision-making
• Proven ability to navigate complex stakeholder environments, including internal teams, external partners, donors, and end users
• Excellent communication and storytelling skills, with the ability to translate complex technical concepts into compelling narratives for non-technical audiences
• Experience working with agile and lean development methodologies, including backlog grooming, sprint planning, and hypothesis-driven development
• Ability to balance strategic vision with tactical execution, especially in resource-constrained or fast-paced environments
• Comfort with cross-cultural collaboration and experience working with distributed or global teams

Responsibilities

• Analyze Customer and Market Signals: Understand the relevant data and application landscape, donor and customer needs, regulatory requirements, and partnership opportunities to create an informed long-term product strategy. Assess the total addressable market for the product portfolio and develop strategies to increase penetration. Implement a strategy for gathering customer input and guide the team to translate that into product vision and roadmap
• Product Definition: Own and drive the product management methodology at DataKind with measurable criteria that guide investment prioritization across tightly resourced teams. Lead the product discovery research steps to define the customer base for the product suite and lead teams to create innovative solutions that satisfy complex customer needs. Ensure organizational buy-in for the product roadmaps and present performance metrics to senior leadership
• Product Development: Guide the team from vision to release. Lead the team to deliver product roadmaps, user stories, and groomed backlogs that ensure smooth collaboration with Design and Engineering. Participate in sprint planning to align on tradeoffs during development
• Go To Market: Define the release strategy and ensure organizational readiness for different phases by informing the delivery of product overviews, FAQs, press materials, marketing materials, etc. Evangelize the feature(s)/feature areas with internal and external stakeholders, donors, analysts, partners, and customers in the industry
• Product Performance: Guide the team to define and collect performance metrics, monitor and report on progress, and derive insights to improve product/feature development, iteration, and implementation

Preferred Qualifications

• Experience in the nonprofit or social impact sector , ideally in education, financial inclusion, humanitarian aid, or data-for-good contexts
• Familiarity with social impact measurement frameworks (e.g., Theory of Change, logic models, or similar) and applying these to product strategy
• Experience in partnering with philanthropic funders or working in an environment with grant-based funding models
• Knowledge of data science and machine learning concepts , especially as they apply to solving complex social challenges

Benefits

• Flexibility and time off . Enjoy genuine flexibility that goes beyond adjustable hours. We build in shared time off, organization-wide recharge days, bi-weekly meeting-free days, and flexible PTO (with a minimum of 20 vacation days encouraged annually)
• Comprehensive Wellness Support . We care for your total wellbeing with 100% employer-paid medical, vision, and dental benefits for employees (72% for dependents), a wellness reimbursement program for the activities and purchases that matter to you, and 12 weeks paid parental leave when you need it most
• A Culture of Growth . Every team member receives professional development funding each year, alongside mentorship and advancement opportunities. We invest in your future with a 401(k) plan with 5% employer matching
• Meaningful Connection . Despite being distributed across time zones, we value being able to come together in person for conferences, strategic planning, and at our annual staff retreat