Help Scout is hiring a
Director of Product Engineering

Summary

The job is for a Director of Product Engineering at Help Scout, a fully remote company on a mission to help businesses delight more customers. The role involves leading the product engineering team in creating impactful, customer-centric solutions while fostering a culture of innovation, excellence, and continuous improvement.

Requirements

• Proven track record of leading product engineering teams to deliver innovative and impactful solutions
• Strong communication skills for effective collaboration with all levels of the organization
• Technical expertise in modern software development practices and technologies
• Customer-centric focus on customer experience and satisfaction
• Results-oriented with a track record of delivering projects that drive business growth and enhance user experience

Responsibilities

• Lead product engineering teams to create impactful, delightful, and customer-centric solutions for customers
• Align team efforts with business objectives and customer needs

Benefits

• Competitive salary based on national market data and level/band of the role
• Variety of perks and benefits, including healthcare coverage and wellness resources