Xometry is hiring a
Director of Product Technology Operations

Summary

The Director of Product Technology Operations at Xometry will drive strategic vision, operational excellence, and cross-functional collaboration across the product development lifecycle. Key responsibilities include developing and communicating the product/technology strategy, optimizing product/technology operations, data-driven decision-making, problem solving, and delivering key deliverables.

Requirements

• Proven experience in a senior product operations or product management role
• Strong understanding of product and software development methodologies and best practices
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships across teams
• Experience with data analysis and reporting tools
• Ability to work independently and as part of a team
• Strong organizational and time management skills

Responsibilities

• Work alongside product and technology leadership to develop and communicate the product/technology strategy, ensuring alignment with overall business objectives
• Oversee the implementation of product/technology operations frameworks ‘Operating Model’, ensuring that product/technology teams are equipped with the tools, processes, and support needed to execute efficiently
• Utilize data analytics to inform product/technology decisions, track key performance metrics, and identify areas for optimization
• Collaborate with engineering, design, marketing, and sales teams to ensure cohesive product/technology delivery and alignment across the organization
• Identify and address operational inefficiencies that hinder product/technology development and launch cycles
• Solve complex, high-impact problems related to product-market fit, customer adoption, and scalability
• Address challenges related to cross-functional alignment, ensuring that all teams are working towards common goals

Preferred Qualifications

• Experience in a fast-paced, high-growth environment
• Familiarity with Agile and Lean methodologies
• Experience with product data analytics and reporting tools
• Knowledge of customer success and customer experience best practices