Director of Project Management

Summary

Join Urban Insight, a leading digital agency, as their Director of Project Management. This remote position offers the opportunity to lead a team of project managers, manage high-profile client projects, and contribute to the strategic direction of the organization. The ideal candidate will have extensive experience in website design and development project management, strong leadership skills, and proficiency with project management tools. This role includes coaching and developing the project management team, overseeing project delivery, ensuring client satisfaction, and collaborating with other departments. Urban Insight offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• Minimum of 15 years of progressive project management experience, with the majority in website design and development
• Minimum of 7 years of experience working at a digital agency or consulting firm
• Strong leadership, coaching and management skills
• Robust client presentation skills
• Proficiency with Drupal and/or WordPress
• Proficiency in Project Management tools, e.g. JIRA, Parallax, Airtable or similar
• Ability to prepare concise and clear professional memos and documentation
• Bachelor's degree in a related field
• Previous experience successfully working remotely, and physical location in the U.S

Responsibilities

• Coach, develop and grow our Project Management team
• Lead weekly team meetings and project capacity planning
• Scale and structure department with the growth of UI
• Implement and/or improve PMO best practices and appropriate infrastructure; scale with Urban Insight
• Provide oversight for the end to end PM services (change orders, client communications, core PM artifacts, etc.)
• Oversee the successful delivery of all projects
• Ensure client satisfaction and that projects are completed in scope, on time and within budget
• Project Manage a small portion of Urban Insight’s projects (i.e., this role has billable components)
• Work with the management team to set the strategic direction of the organization
• Participate in sales processes; own estimation sub-process
• Collaborate effectively cross-departmentally, e.g. with Sales, Creative, Development
• Partner with COO / Operations to implement infrastructure dependent on PM Dept

Preferred Qualifications

Applicants with digital/web development agency, project management leadership (e.g. scaling the PMO), client-facing experience will be prioritized

Benefits

• Paid time off (20 Accrued PTO Days)
• Holiday time off (10 days per year)
• Health insurance (95% employer-paid for Employee)
• Dental insurance (95% employer-paid for Employee)
• Vision insurance (95% employer-paid for Employee)
• Short Term Disability (100% employer-paid for EE's outside of CA)
• Company-sponsored 401(k) plan with employer match (after 60 days)
• We take on interesting, meaningful projects for appreciative clients
• We offer a flexible working environment - work from anywhere in the United States
• We work with you to create a career path that works for you
• We're stable and growing. We've been in business for 25 years and continue to grow each year
• We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks
• We allocate resources and time for training and professional development
• We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks