Director of Revenue Operations

Summary

Join 1Password as their Director of Revenue Operations and lead a team focused on driving clarity, consistency, and performance across Sales, Marketing, Partnerships, and Customer Success. This role is crucial for enabling execution and ensuring that systems, tools, and insights keep pace with the company's growth. As a remote opportunity based in Canada or the US, you will report to the Vice President of Revenue Operations. You will be responsible for leading cross-functional GTM systems initiatives, serving as a systems architect and strategic advisor, and owning the GTM systems roadmap. The ideal candidate will have 8+ years of experience in Revenue or Sales Operations roles, ideally in B2B SaaS, and proven success in vendor and tool management. This position offers a competitive salary, comprehensive benefits, and the chance to shape the future of a leading cybersecurity company.

Requirements

• 8+ years of experience in Revenue or Sales Operations roles, ideally in B2B SaaS
• Proven ability to prioritize and manage cross-functional projects, balancing speed and quality in a high-growth environment
• Demonstrated success in vendor and tool management, from evaluation to implementation and ROI tracking
• Strategic thinker with a bias toward execution—comfortable moving between long-term planning and day-to-day problem-solving
• Hands-on experience with Salesforce and common GTM tools (e.g. Gong, Outreach, Marketo, Zendesk)
• Passion for data, process, and simplicity—alongside the curiosity to challenge legacy approaches and drive change
• Previous leadership experience, with a track record of building and scaling teams, developing talent, and creating a high-performance culture
• Lead cross-functional GTM systems initiatives using Agile delivery methods, working in sprints to prioritize business value, rapidly iterate, and deliver measurable impact
• Serve as a systems architect and strategic advisor, designing integrated tech stack solutions that scale with the business across CRM, marketing automation, CPQ, and customer success platforms
• Own the GTM systems roadmap, balancing technical debt and new capability development to continuously improve operational infrastructure and performance
• Partner with technical stakeholders (DevOps, IT, Security) to ensure GTM tools meet enterprise-grade standards for scalability, integration, and data governance
• Translate business needs into detailed requirements and solution designs, ensuring alignment between GTM strategy and underlying systems architecture
• Champion a data-first mindset, embedding clean architecture principles, governance frameworks, and process automation to drive operational excellence

Responsibilities

• Lead and develop a high-impact RevOps systems team—mentoring team members while setting direction across forecasting, planning, process design, and operational analytics
• Drive cross-functional prioritization of key GTM initiatives, ensuring that projects are aligned to business outcomes and executed efficiently across departments
• Own vendor strategy and management for our GTM systems stack—including selection, procurement, performance tracking, and renewals—ensuring tools deliver ROI and integrate seamlessly into workflows
• Build scalable systems and processes that eliminate friction, enable sales efficiency, and improve visibility from first touch to closed-won and beyond
• Partner with senior leaders across GTM, Marketing, Product & Finance to define operating cadences, business reviews, and strategic planning processes
• Ensure data hygiene, reporting integrity, and pipeline transparency by maintaining a strong command of Salesforce and associated tools

Benefits

• USA-based roles only: The annual base salary for this role is between $197,000 USD and $267,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
• Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $230,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
• ���� Maternity and parental leave top-up programs
• ���� Generous PTO policy
• ���� Four company-wide wellness days
• ���� Company equity for all full-time employees
• ���� Retirement matching program
• ���� Free 1Password account
• ���� Paid volunteer days
• ���� Employee-led inclusion and belonging programs and ERGs
• ���� Peer-to-peer recognition through Bonusly