Revenue Operations Director

Summary

Join Synthesia, a pioneer in AI-powered video, as their Revenue Operations Director. You will play a crucial role in shaping the company's go-to-market strategy, optimizing sales team performance through data, process optimization, and AI-driven automation. This isn't a typical RevOps role; you'll drive transformative projects across the entire GTM organization, re-engineering workflows and boosting productivity. You'll collaborate closely with leadership to eliminate bottlenecks and unlock growth insights. This is a unique opportunity to fundamentally reshape the GTM motion for a rapidly scaling AI business. If you thrive in a fast-paced SaaS environment and are passionate about leveraging technology, analytics, and strategy to enhance revenue, this role is perfect for you.

Requirements

• 5+ years in a Revenue/Sales Operations role at a fast-growing SaaS business, with experience leading and scaling teams
• Deep expertise in sales process optimization, pipeline management, forecasting, and quota/territory planning
• Hands-on experience with Salesforce, Outreach, Snowflake, Census, and other tools within the SaaS ecosystem
• Strong analytical skills, including SQL and data modeling, with the ability to structure and analyze large data sets to drive insights
• Proven ability to work with C-suite, VP, and senior leadership stakeholders to align RevOps strategies with business goals
• A passion for AI, automation, and GTM innovation, with a track record of implementing tech-driven sales operations solutions
• Self-sufficient and action-oriented, with a bias for making decisions and driving impact in a fast-paced environment

Responsibilities

• Implement AI-driven sales intelligence solutions, enabling sales teams to access real-time insights, objection handling, and best practices directly from platforms like Salesforce and Outreach
• Optimize automated meeting prep, sales deck customization, and follow-up workflows to reduce admin work and improve sales productivity
• Leverage AI for deal risk assessment, identifying at-risk deals and recommending corrective actions based on past win/loss patterns
• Drive AI-powered proposal and contract automation, ensuring faster and more precise deal execution
• Partner with GTM leadership to design, implement, and optimize sales processes that drive efficiency and effectiveness
• Improve sales capability and performance visibility through business intelligence (BI), forecasting models, and exploratory analytics
• Own pipeline visibility and accuracy, implementing best practices to improve data quality and predictability
• Drive strategic quota assignments, territory planning, and capacity modeling, ensuring optimal coverage and efficiency
• Coordinate cross-functional projects with Finance, Marketing, Customer Success, Sales Enablement, and Product to align GTM execution
• Manage a growing, distributed team of Sales and Revenue Operations professionals supporting a global sales organization
• Ensure sales teams have the right operational support, balancing resources and expertise across different regions
• Provide coaching and development plans for direct reports, fostering a culture of learning and operational excellence

Benefits

• A competitive salary + stock options in our fast-growing Series C startup
• Hybrid working environment
• 100% Medical, Dental & Vision
• 401k Plan
• Paid parental leave
• 25 days of annual leave + Public holidays + paid sick leave
• Fun culture with regular socials
• A generous referral scheme
• A brand new computer + monitor
• Salary: ~$200k depending on experience level