Director of Revenue Operations

Summary

Join Sirona Medical as their Director of Revenue Operations and play a pivotal role in scaling their Go-To-Market (GTM) strategy. This mid-level, highly visible position demands systems expertise, cross-functional collaboration, and exceptional judgment within a fast-paced environment. Reporting to the CRO, you will partner with various departments, handling confidential information and ensuring a seamless customer experience. As a trusted operator, you will connect systems, insights, and workflows to optimize efficiency and customer value. This role is crucial to Sirona's growth, requiring strong analytical and communication skills to deliver impactful insights and drive strategic decision-making.

Requirements

• 6+ years in Revenue, Sales, or Marketing Operations roles with direct cross-functional exposure
• 3+ years of hands-on administration and optimization of both Salesforce (Sales &Service Cloud) and HubSpot
• Demonstrated ability to work with sensitive, confidential business information and present insights to C-suite and board-level audiences
• Proficiency in spreadsheet modeling, KPI tracking, and reporting cadence management
• Strong judgment, high energy, and a bias for clarity and execution
• Proven experience in fast-paced, constantly evolving environments with multiple stakeholders
• A highly collaborative mindset with strong interpersonal skills — you’re equally comfortable in strategic planning meetings and hands-on troubleshooting sessions

Responsibilities

• Administer and optimize Salesforce (Sales & Service Cloud) and HubSpot, ensuring accurate data, efficient workflows, and alignment across the GTM stack
• Build and maintain dashboards, reports, and automation that inform sales activity, marketing performance, pipeline progression, and customer success operations
• Manage system integrations and troubleshoot cross-platform challenges that impact operational flow
• Own and continuously improve the sales proposal development process, including documentation workflows, pricing collaboration, legal coordination, and delivery tracking
• Partner with Sales and Customer Success to ensure a seamless handoff from closed-won to implementation, and that all internal teams have access to the information needed for smooth customer onboarding
• Monitor deal desk efficiency, flag friction points, and proactively suggest workflow improvements to speed time-to-value
• Track and analyze funnel metrics, pipeline health, rep productivity, and conversion trends; deliver timely insights and recommendations to the CRO and executive team
• Own recurring GTM reporting cycles, including quarterly business reviews, investor/board decks, and CRO-level analytics
• Maintain high-integrity datasets and reporting discipline to support executive decision-making
• Establish and maintain processes that improve lead routing, opportunity management, post-sale handoffs, and customer lifecycle tracking
• Collaborate with Finance on compensation modeling, forecasting, and quota tracking
• Ensure documentation and policies are up to date and accessible for GTM stakeholders
• Facilitate onboarding and training for new GTM team members across systems, tools, and operational best practices
• Ensure key information (playbooks, documents, KPIs, implementation resources) is accessible to the right team members at the right time
• Foster cross-functional collaboration through clear communication, mutual accountability, and an openness to feedback and iteration

Benefits

• Stock Options
• Unlimited PTO
• Medical, dental, vision insurance
• Life insurance
• Maternity and Paternity Leave
• 401K matching
• Apple equipment
• Sponsorship for conferences, continuing education, etc
• Dynamic role–technological innovation is at the core of our business
• Growth and learning opportunities from a startup environment include working closely with an international team of scientists, engineers, platform architects, programmers and professionals