Director of Sales

Summary

Join NICE, a market-leading global company, as the Director of Sales. You will oversee a sales team's revenue and operations, focusing on expanding product saturation, building customer bases in new markets, and outcompeting rivals. This leadership role demands strategic sales development, performance management, and driving quota attainment. You will collaborate with internal partners to address account challenges and provide insights to both sales executives and customers. The position requires extensive experience in software sales within financial services, strong leadership skills, and exceptional communication abilities. NICE offers a hybrid work model (NICE-FLEX) with opportunities for professional growth within a dynamic and collaborative environment.

Requirements

• At least 10 years of experience selling multiple software products and services into sophisticated financial services accounts
• Comprehensive leadership abilities around coaching employees and proactively managing performance as well as departmental development of objectives, goals and KPIs
• Substantive exposure and engagement with the planning, execution and management of complex software sales and marketing projects
• Exceptional communication and presentations skills that build confidence and credibility. Highly articulate and able to confidently explain complex models in a clear simplified manner
• Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of NICE Actimize solutions
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
• Strong domain expertise combined with advanced strategic and project management skills. Able to manage multiple, complex sales opportunities simultaneously
• Travel up to 50%

Responsibilities

• Preside over the revenue and operations of a sales team
• Manage the team to expand product saturation in the territory
• Build the customer base in untapped markets
• Displace NICE Actimize competitors while holding their own account base
• Develop and deploy the organizational sales strategy and best practices methodologies
• Drive exceptional sales process and performance management
• Provide direction to sales individual contributors that improves sales skills and drives quota attainment
• Master a deep understanding of the qualitative strategies and initiatives of the NICE Actimize sales team, including an understanding of the performance metrics or KPIs that will be used to measure the success of execution
• Drive and develop account plans with the sales executives that position NICE Actimize capabilities in anticipation of customer’s business strategies and goals
• Consult and plan with internal sales partners and develop methods to address and resolve account challenges outside the capacity of the sales executive
• Confidently speak in great detail regarding all of NICE Actimize’s products while working in deep collaboration when necessary with the functional, industry or technical partners
• Engage account team, partners, and internal company resources in creating and executing account strategy
• Provide critical insights to the sales executives and customers that generate best-in-class credibility and contribute to a market leadership position for the company
• Drive the analysis of customer’s business situations from multiple viewpoints to identify gaps and new opportunities
• Create and execute high revenue, multi-year business plans with the sales executives
• Communicate information about internal NICE Actimize changes and actions while protecting customer from negative impact

Preferred Qualifications

• Experience/knowledge of Actimize solutions
• A minimum of 5 years of previous experience leading a software or technology sales team

Benefits

• NICE-FLEX hybrid work model: 2 days in the office, 3 days remote
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations