Director of Strategic Program Adoption

Summary

The job description is for a Director of Strategic Program Adoption role at Syndigo. The candidate will drive adoption and engagement within retail programs, collaborate with cross-functional teams, and stay informed about industry trends. A Bachelor's degree, 3+ years of leadership experience in a technology/software setting, strong communication skills, a tenacious mindset, proficiency in data analysis, and the ability to work in a fast-paced environment are required.

Requirements

• Bachelor's degree
• 3+ years of leadership experience in a technology/software setting
• Strong understanding of retail industry trends, dynamics, and best practices
• Excellent communication and interpersonal skills, with the ability to lead engaging conversations with customers and internal stakeholders
• Tenacious and results-driven mindset with a strong focus on achieving goals and driving business impact
• Highly organized with the ability to manage multiple projects and priorities simultaneously
• Proficiency in data analysis and reporting tools, with the ability to derive insights and make data-driven decisions
• Experience working in a fast-paced and dynamic environment, with the ability to adapt quickly to changing priorities and requirements

Responsibilities

• Develop and execute strategies to drive adoption and engagement within Syndigo's retail programs
• Lead a team of analysts, delivering efficiency and scale to retail program adoption processes
• Collaborate closely with Retail Program Management, Commercial, Marketing, and Customer Success teams to ensure alignment and seamless execution of retail campaigns
• Initiate and lead engaging conversations with customers to gain insights into their needs and value drivers related to adoption
• Develop and maintain strong relationships with key stakeholders both internally and externally to drive program adoption
• Monitor and analyze success metrics to track the effectiveness of adoption efforts and make data-driven decisions to optimize performance
• Provide regular updates and reports on program adoption progress to leadership and key stakeholders

Preferred Qualifications

Software Sales, Marketing, Enablement and/or Go-To-Market experience highly preferred