Director of Strategy and Operations

Summary

Join Rula as their Director of Strategy & Operations and drive improvements in patient care. You will leverage data to enhance internal quality and communicate our quality externally. This role focuses on understanding patient progress and identifying areas for improvement. The ideal candidate is highly analytical and strategic, comfortable with ambiguity and large datasets. You will create new metrics, spearhead initiatives, and collaborate with stakeholders. Rula offers a 100% remote work environment and a comprehensive benefits package.

Requirements

• 6+ years of experience in strategy and operations-based roles (Business Operations, Consulting, Product Operations, etc.)
• 4+ years of analytics experience, with advanced proficiency using SQL and data visualization tools (Looker, Tableau, PowerBi, etc.)
• Expertise delivering assets that are embedded into operational processes or workflows, and a proven ability to ideate and execute operations-led experiments
• Excellent written and verbal communication skills, with a proven ability to break down complex, ambiguous problems into smaller, discrete chunks
• Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment

Responsibilities

• Drive Rula’s understanding of how our patients are doing and leverage that data to improve quality internally and communicate our quality externally
• Be obsessed with understanding whether our patients are getting better and what Rula could be doing differently to create stronger outcomes
• Work through high levels of ambiguity, navigating large and complex data sets, and communicating and breaking down dynamically intricate problems into smaller, discrete chunks for business stakeholders
• Create new metrics and ways to think about patient outcomes
• Spearhead initiatives from ideation to MVP piloting that will move the needle on the metrics you care most about

Preferred Qualifications

• 1+ years of experience in a high-growth startup environment
• Expertise in building functions from 0 to 1, launching processes with limited resourcing
• Experience working with patient populations/clinicians and leading critical initiatives to improving outcomes

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Discounted programs : Fetch, SmartSpend, Ladder, SoFi