Director, Health Plan Strategy & Operations

Summary

Join Headspace as the Director of Health Plan Strategy & Operations and play a critical role in shaping the strategic direction and execution of our health plan partnerships. You will own strategy development and implementation of growth initiatives, exponentially grow the number of lives covered, and support revenue growth with strategic payer partnerships. This highly cross-functional role requires close collaboration with various teams and strong leadership skills to drive change. You will serve as a subject matter expert on payer reimbursement and develop frameworks for further expansion into state and federal payers. Headspace offers a competitive salary, comprehensive benefits, and a supportive, passionate work environment.

Requirements

• 7+ years of direct experience in health plan and payer strategy and execution
• Experience contracting with or on behalf of health plans
• Knowledgeable about health plan network operations, billing, collections and payer network management
• Familiarity with innovative care reimbursement models, including value-based care
• Skilled at providing structure and simplification when faced with highly complex issues and initiatives
• Deeply analytical; capable directing analysis as well as rolling up sleeves to generate insights, on everything from member behaviors to market sizing
• Track record of owning goals and hitting targets within a highly-matrixed organizations
• Bias toward action
• Comfortable operating with influence without authority
• Highly collaborative with the ability to work cross functionally at all levels

Responsibilities

• Own strategy development and implementation of growth initiatives that are enabled by Headspace’s partnerships with health plans
• Exponentially grow the number of lives covered by network payer partnerships by setting strategy and priorities for payer operations team
• Support the team responsible for growing revenue with regional and national strategic payer partnerships
• Work with B2B sales to expand strategic payer relationships through both direct and channel sales
• Serve as subject matter expert on integrating payer reimbursement into both the product experience and GTM motions across direct-to-consumer, health plan, and employer channels
• Develop framework for further expansion into both state and federal payers in the US

Preferred Qualifications

San Francisco or Los Angeles based preferred

Benefits

• Base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave
• Paid performance incentives