Director, Product

Summary

Join DataCandy, a Paystone company, as their Director of Product to lead the integration of a newly acquired platform and drive growth of their core product suite. This pivotal leadership role demands both strategic thinking and hands-on execution, requiring collaboration with engineering, UX, sales, support, and marketing teams. You will own the platform integration strategy, unifying user experiences and backend systems. Simultaneously, you'll define and execute the growth product strategy, leveraging market trends and customer insights. Building customer-centric solutions and leading a high-performing team are also key responsibilities. Success will be measured by key performance indicators (KPIs) such as adoption, usage, retention, and customer satisfaction. This is an opportunity to make a lasting impact on the future of loyalty technology and lead a bold transformation within a growing company.

Requirements

• Product Strategy & Execution Expertise
• 7+ years of product management experience, with 2+ in a senior leadership role
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, MBA or Master’s degree is a plus but not required
• Proven success in scaling B2B SaaS platforms or marketplace products
• Strong technical literacy; comfortable discussing APIs, architecture, and integration tradeoffs with engineering
• Strategic Thinking & Influence
• Exceptional ability to connect user needs with business outcomes
• Confident communicator with experience presenting vision, roadmaps, and impact to executive stakeholders
• Track record of leading high-performing teams in cross-functional, fast-paced environments
• Integration & Operational Excellence
• Hands-on experience managing platform integrations, especially in the context of acquisitions or consolidations
• Strong project leadership, risk management, and communication skills to lead migrations end-to-end

Responsibilities

• Own & Lead Platform Integration Strategy
• Lead the strategic integration of a competitor platform—unifying user experiences, feature sets, and backend systems into DataCandy
• Identify functionality gaps, overlaps, and optimization opportunities to deliver a seamless customer experience
• Define and oversee the customer migration journey, ensuring minimal disruption and long-term value
• Define & Execute Growth Product Strategy
• Own and evolve the product roadmap, aligned to key growth levers like adoption, monetization, and retention
• Leverage market trends, customer insights, and performance data to uncover expansion opportunities and prioritize investment
• Build Customer-Centric Solutions
• Stay close to customers and frontline teams to deeply understand needs, challenges, and opportunities
• Foster a culture of outcome-driven delivery and customer empathy across your team
• Lead & Grow a High-Performing Team
• Manage and mentor a team of Product Managers; set clear objectives, empower autonomy, and invest in growth
• Collaborate cross-functionally with Engineering, UX, Sales, Support, and Marketing to bring products to life and drive go-to-market success
• Drive Impact Through Metrics & Experimentation
• Define and track KPIs for adoption, usage, retention, and customer satisfaction (NPS, CSAT)
• Use experimentation (A/B tests, cohorts, feedback loops) to inform decisions and continuously optimize

Preferred Qualifications

Experience in loyalty, rewards, or gift card products is a plus

Benefits

• Compensation tied to market data
• We reward for contribution
• Flexible Time-off
• We’re committed to career development
• Work from home