RainFocus is hiring a
Director, Project Management

Summary

RainFocus is seeking an experienced Director of Project Management to lead their project management team and shape global project management practices. The role requires 5+ years' experience managing medium to large size projects in a high-tech development environment, leading and developing teams focused on project management, and a BA/BS Degree or equivalent. The position is remote with occasional travel (up to 20%). RainFocus offers competitive salaries, benefits, 401k, generous PTO, and team building activities.

Requirements

• Minimum of 5 years’ experience managing medium to large size projects in a high-tech development environment
• 5+ years’ experience leading and developing teams focused on project management
• Experience in customer facing roles
• Intermediate ability with tools such as Salesforce, Certinia, JIRA/Atlassian, and MS Office
• Ability to quickly grasp new concepts, plan work and execute projects in a fast-paced environment
• Able to work consultatively and cross-functionally to identify and implement process and technology improvements
• Strong interest in and aptitude for understanding both the business and technical specifics of healthcare
• Detail oriented with a high sense of accountability
• Ability and experience in the management of a remote team

Responsibilities

• Provide work direction, coaching and performance feedback to project managers while establishing and maintaining positive relationships with relevant business partners
• Develop standardized project tracking and reporting tools, leading project managers and the delivery/completion of successful and complex projects on time, budget and scope
• Develop processes and reporting to assist with the Project Management and Implementation team as well as the measurements for department/company performance
• Become a trusted advisor within our organization and cross-functionally with stakeholders, as well as the Sales, Product, Marketing focused on supporting holistic solutions for customers
• Drive and maintain continuous process improvements in partnership with project managers
• Develop internal and external relationships and drive alignment across client success teams which includes. Platform Consulting, Shared Services, and Client Success Leaders
• Establish and maintain positive relationships with business partners and other employees across the organization
• Be the voice of operational improvement and data analysis, executing on both small and large initiatives
• Monitor the overall performance of the PM Team by tracking and analyzing key performance metrics
• Establish clear, measurable objectives for the team. Monitor and measure these objectives regularly, providing coaching, recognition and correction as required
• Hold teams accountable for their commitments and remove roadblocks to their work
• Develop and implement operating mechanisms to support successful execution of client event programs, keeping a clear eye on retention, margin, and client sentiment
• Perform risk management best practices to minimize project risks
• Create and maintain an engaging work culture
• Partner with the Workforce Manager to monitor appropriate staffing levels and career development of team
• Leverage organizational resources to improve capacity for project work
• Maintain compliance with RainFocus policies, procedures and values

Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO