Director, Revenue Operations

Summary

Join Radicle Health as their Director, Revenue Operations and drive data clarity, operational efficiency, and process discipline across go-to-market functions. Reporting to the Chief Revenue Officer, you will own systems, reporting, and workflows enabling performance across GTM. This key role blends technical fluency with strategic partnership, bringing structure, insight, and accountability to a fast-changing, multi-product vertical SaaS environment. You will ensure a modern systems-driven GTM strategy, refine attribution, build reporting, build trust through GTM tech stack experience, collaborate cross-functionally, own Deal Desk documentation, lead forecast accuracy efforts, help design compensation plans, and lead GTM Enablement. The ideal candidate is a servant leader, intellectually curious, analytical, strategic, disciplined, and possesses relevant experience.

Requirements

• Effective Player/Coach - people first servant leader with the ability to build trusted, positive relationships and desire to demonstrate best practices
• Intellectually curious - you’re resourceful and a quick study on a market and client base; you’re always digging a level deeper and using your scrappiness to solve problems and ascertain information
• Analytical & Strategic - can own numbers and develop a data-driven team, diagnose issues, implement solutions and see opportunities for improvement; process oriented
• Management Intensity - consistently commits to and delivers on goals, with a strong will-to-win and track record of consistently applying rigor to focusing on the most impactful outcomes/goals for the business
• Disciplined - you’re consistent and meticulous, ruthlessly prioritizing your and your team’s time
• 5+ years of high-growth B2B SaaS experience working in a Revenue Operations capacity, with a strong Marketing Operations skill set
• Highly relevant previous GTM experience including operating in: >2 industries (Vertical SaaS experience in regulated markets is a plus)
• Mid-Market or Lower Enterprise Sales motions ($25k - $100k ACV)
• Series C through Series E, or $50M-$100M ARR revenue
• Multi-product line businesses
• Previous experience managing small RevOps teams in line with a roadmap supported by structured sprints

Responsibilities

• Ensure the ability to run a modern systems driven GTM strategy made up of motions including: targeted account based, inbound marketing-led, sales driven, and partners motions
• Refine and maintain attribution (including UTMs) to ensure strong visibility of Lead to Opportunity and associated pipeline/bookings
• Build and maintain minimum viable reporting (eg. sales performance), in addition to concepts like: bowtie revenue model, ICP monitoring, target account scoring, etc
• Build trust through deep experience owning GTM tech stacks which include tool categories like: MAP (HubSpot), CRM (Salesforce), SEP/CI (Gong), Data Enrichment (Clay), CPQ, etc
• Collaborate cross-functionally as a strategic thought partner across GTM, Finance, and Product on topics like: annual planning, GTM strategy, segmentation, business performance, etc
• Own documentation and governance of Deal Desk to ensure we are selling within target margin thresholds, and within approved deal terms
• Lead forecast accuracy efforts through system governance, rep support, and leadership alignment
• Help design comp plans, team structures, and process SLAs in collaboration with CRO and Finance
• Lead our GTM Enablement and create a culture of continuous learning, while meeting team members across a variety of learning styles

Benefits

• 401k matching
• Medical, dental and vision healthcare coverage
• Generous PTO policy
• Paid holidays
• Volunteer time off
• Paid parental leave