Senior Director, Revenue Operations

Summary

Join Henry Schein One as a Senior Director of Revenue Operations and strategically align revenue-driving teams to boost pipeline generation, accelerate deal velocity, and drive revenue growth. You will design and optimize streamlined processes around the sales funnel, compensation, and quote-to-cash, enhancing sales productivity through CRM utilization and lead management improvements. This leadership role involves managing the revenue team budget, driving the annual operating plan, and collaborating with cross-functional teams. You will leverage technology and AI to strengthen market execution and foster a culture of continuous improvement and innovation within the high-performing team. The position requires extensive experience in sales operations, data analysis, and team leadership, with a focus on achieving year-on-year improvements and delivering results tied to OKRs. Travel is minimal, and the position is remote.

Requirements

• Typically, 12 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 7 or more years of management experience
• Typically, a bachelor’s degree or global equivalent in related discipline
• Extensive professional and leadership experience with deep knowledge of industry standards, company policies, and operational procedures
• Proven ability to lead, manage, and develop high-performing virtual teams
• Expertise across a range of technical and business disciplines
• Strategic planning capabilities with a focus on long-term business growth
• Experience in sales operations, including forecasting, pipeline management, commission model design, and process optimization
• Proficient in data modeling with advanced Excel skills and working knowledge of SQL/databases
• In-depth knowledge of CRM platforms, especially Salesforce, across sales and marketing functions
• Familiarity with best practices in phone-based sales systems, reporting structures, and operational efficiencies
• Confident in delivering presentations and insights and communicating effectively to executive-level and key stakeholders
• Outstanding management and leadership skills and ability to attract, retain, motivate, develop, mentor and coach team members for high performance
• Outstanding verbal and written communication skills and ability to resolve disputes effectively
• Outstanding presentation and public speaking skills
• Expert independent decision making, analysis and problem-solving skills
• Ability to analyze and interpret financial data and market trends to inform strategic decisions and drive business profitability
• Proven ability to plan, lead, and successfully execute complex projects, including defining scope, allocating resources, developing detailed timelines and budgets, and assigning responsibilities across cross-functional teams
• Demonstrated leadership in guiding teams to meet organizational goals and resolve complex business challenges through innovative and results-driven approaches
• Expert planning and organizational skills and techniques
• Excellent negotiating skills and ability to effectively manage internal and external relationships
• Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics

Responsibilities

• Act as a change agent while also driving stability and results in the organization
• Balance forward-looking technology and operational strategy, with a data-driven focus on outcomes and results
• Lead our Front-Line Effectiveness, Territory & Quota and Compensation functions in service of our Sales, Account Management and Customer Success teams
• Identify opportunities for operational enhancements, and galvanizing teams to achieve goals
• Lead adoption of AI and other tools and technologies in driving efficiency and effectiveness in our go-to-market operations
• Develop and embed a deep focus on continuous improvement, led by data-driven insights
• Deliver year-on-year and quarter-on-quarter improvements - deliver results tied to OKRs
• Lead a high-performing Revenue Operations team, providing strategic direction, coaching and mentorship while fostering a culture of continuous improvement and innovation
• Create solutions, streamline processes through technology and partnerships with people across sales, finance, marketing, IT, support and operations
• Analyze performance metrics and data to drive business decisions from pipeline to sales execution
• Identify, highlight and report against best-in-class performance to build overall sales effectiveness
• Ensure that sales technologies and sales tool systems support the go-to-market abilities and needs of the business
• Design and help drive revenue & bookings plans, capture/forecasting/analysis

Preferred Qualifications

Master's degree or global equivalent

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Sick Leave (if applicable)
• Paid Parental Leave
• Short Term Disability
• Income Protection
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities