Director, Revenue Operations

Summary

Join LeafLink as their Director of Revenue Operations and own the scaling of the foundational architecture for their sales and customer success teams. You will play a critical role in designing and implementing scalable GTM processes, systems, and data infrastructure, including commissions, billing, forecasting, and tooling. This individual contributor role offers high visibility and impact, with a clear path to leadership. Partner with various leaders as the RevOps subject matter expert, optimizing the revenue funnel. Build and optimize core RevOps processes, metrics, and playbooks, and design reporting frameworks to monitor performance. Own quota setting and compensation planning, supporting revenue forecasting, and identify investments in tooling and automation. This is a career-defining opportunity to build the RevOps function.

Requirements

• Experience : 8-14 years of experience in Revenue Operations or Sales Strategy roles, ideally in fast-paced, high-growth B2B environments. Experience supporting multi-channel sales and post-sales motions is a plus
• Strategic + Executional : Proven ability to guide strategic direction while acting as a hands-on individual contributor. You thrive when rolling up your sleeves to implement systems, processes, and dashboards
• Analytical : Comfortable diving deep into sales and customer data. Strong operational modeling and forecasting experience required
• Tooling : Proficiency with CRM (e.g., Salesforce), and strong familiarity with data visualization and BI tools such as Sigma, Tableau, or Power BI
• Communication : Executive presence with the ability to translate technical or analytical insights into clear, actionable narratives for multiple stakeholders
• Empathy & EQ : Uses insights and emotional intelligence to navigate sensitive topics like compensation and performance management
• Adaptability : Thrives in ambiguity and can confidently make decisions and guide cross-functional alignment in rapidly evolving environments
• Collaboration : Works cross-functionally and influences without authority, across all levels of the organization
• Growth Mindset : Sees this as a career-defining opportunity to build the RevOps function with increasing ownership and scope over time

Responsibilities

• Partner closely with Sales, Finance, Operations, and Marketing leaders as the RevOps subject matter expert, tracking and optimizing the end-to-end revenue funnel—from lead to renewal
• Define and direct operational priorities across new business, customer acquisition, growth, and retention to help achieve revenue goals
• Build and optimize core RevOps processes, metrics, and playbooks. Identify gaps early and drive timely interventions
• Design and improve reporting frameworks to monitor sales and post-sales performance, and propose improvements to enhance productivity and efficiency
• Own quota setting and compensation planning while supporting revenue forecasting — especially for usage-based variable revenue
• Collaborate with Finance to strengthen revenue forecasting accuracy and align GTM performance with company-wide planning cycles
• Identify and prioritize investments in tooling and automation, including AI-enabled solutions that boost GTM team productivity

Benefits

• Flexible PTO - you’re going to be working hard so enjoy time off with no cap!
• A robust stock option plan to give our employees a direct stake in LeafLink’s success
• 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
• Competitive compensation and 401k match
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through our Flexible Spending Account