SmithRx is hiring a
Director Revenue Operations

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SmithRx

πŸ’΅ ~$160k-$185k
πŸ“Remote - Worldwide

Summary

Join SmithRx's revenue team as a seasoned Revenue Operations leader to drive revenue growth, optimize sales team performance, and implement new processes and policies.

Requirements

  • 10+ years of experience in Revenue/Sales Operations, with 3+ years of people leadership experience, demonstrating a proven track record of successful execution and achieving business goals
  • Startup experience, where you thrived in a fast-paced environment, is a strong plus
  • Experience in software / employee benefits / healthcare industries is a plus
  • Bachelor's degree or equivalent experience, advanced degree or MBA preferred
  • Expertise in Salesforce with a deep understanding of its functionality and best practices. Demonstrated experience with certifications like Salesforce Administrator or equivalent
  • Exceptional analytical skills and a keen eye for detail. Experience with Looker or similar data visualization tools is a plus, allowing you to transform data into actionable insights for key stakeholders
  • Excel at both written and oral communication, adeptly presenting revenue KPIs and QBRs to audiences including senior leaders, small groups, and non-technical stakeholders
  • Proven track record of delivering impact across multiple go-to market teams including sales, customer success and marketing

Responsibilities

  • Lead the identification, development and implementation of new programs, processes, frameworks and products to streamline Revenue Operations
  • Quarterback concurrent projects, ensuring clear communication and comprehensive documentation for seamless execution and team alignment
  • Develop and maintain robust sales reports and dashboards that track key performance indicators (KPIs) and translate insights into actionable strategies for revenue growth
  • Analyze sales data and performance metrics to identify areas for improvement and implement solutions that optimize the sales engine
  • Maintain ongoing reporting of pacing and sales forecast, including regular reviews with internal customers and revenue gap closure planning
  • Perform bottom-up revenue planning by client and product / revenue stream (working in close partnership with Sales and Finance) for budgeting and allocations
  • Become the trusted advisor and subject-matter expert on internal sales tools and processes, empowering the team with in-depth knowledge
  • Provide comprehensive training and support to sales and marketing teams on revenue-related processes and systems, ensuring successful adoption and driving results
  • Collaborate with stakeholders to create and administer sales quota, territory and competitive compensation plans that incentivize and reward top sales performance
  • Work closely with Legal, Implementations, and Account Management teams to drive efficient onboarding of new clients, including client contract management
  • Advance our data analytics capabilities from descriptive (what happened) to diagnostic (why it happened), predictive (what will happen) and ultimately to prescriptive (what should we do to make it happen)
  • Develop a data-driven approach to sales and churn forecasting that leverage both leading and lagging indicators and front-line knowledge of potential outcomes
  • Work cross-functionally with internal partners to ensure strategy alignment across the organization and ensure seamless collaboration
  • Drive critical issue resolution and eliminate roadblocks. Serve as the key escalation point for critical issues and initiatives impacting the sales team
  • Foster an inclusive and supportive environment where team members of all backgrounds and experiences feel valued, empowered, and can contribute their best work

Benefits

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Discretionary Paid Time Off
  • 12 Paid Holidays
  • Wellness Benefits
  • Commuter Benefits
  • Paid Parental Leave benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

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