Director, Sales Force Effectiveness

Summary

Join Nuvalent, a dynamic early-stage company focused on developing cancer treatments, as their Director, Sales Force Effectiveness. Reporting to the Head of Commercial Operations, you will be instrumental in building and optimizing the sales infrastructure for our NSCLC portfolio. This role involves leading sales analytics, forecasting, CRM management, incentive compensation design, and overall sales force effectiveness initiatives. The ideal candidate possesses strong oncology experience and a deep understanding of building unique customer engagement models. You will be responsible for developing and implementing a comprehensive sales operations strategy, establishing go-to-market models, and managing incentive compensation plans. Success in this position requires strong analytical, communication, and leadership skills.

Requirements

• Bachelor’s degree in business, finance, or a related field (MBA preferred)
• 10+ years of sales operations and/or commercial analytics experience, with at least 5 years in oncology (NSCLC preferred)
• Strong expertise in sales force deployment, analytics, goaling/forecasting, and incentive compensation design and administration
• Proficiency in CRM systems (e.g., Veeva, Salesforce), data analytics tools, deployment of field alerts/triggers, and reporting platforms
• Experience supporting product launches and commercial expansion in biotech/pharma
• Strong understanding of NSCLC treatment landscape, physician engagement, and market dynamics
• Excellent analytical, communication, and leadership skills with the ability to present insights to senior stakeholders

Responsibilities

• Develop and implement a comprehensive sales operations strategy to support NSCLC salesforce
• Establish go-to-market model/sales force size and structure, territory alignments (manage field alignment roster), and targeting/call planning models to maximize field effectiveness
• Design and manage incentive compensation plans, ensuring they align with business objectives and motivate performance, also including contests and award program design
• Implement and optimize salesforce automation tools (CRM, field alerts/triggers, sales reporting dashboards, and field analytics platforms)
• Lead field goal forecasting, sales reporting, and KPI tracking to assess field performance and identify growth opportunities
• Work with sales leadership to design field business planning templates. To extent possible, pre-populate templates with relevant data for field team business reviews
• Conduct national and sub-national market and sales trend analysis, providing actionable insights to sales leadership. Develop data-driven recommendations to enhance sales execution and customer engagement strategies
• Consolidate performance metrics for mid and year end performance reviews, work with sales leadership to develop field coaching report process
• Lead field force input team (FIT) with representatives from field team to create feedback loop between headquarters and field team

Preferred Qualifications

• MBA
• NSCLC experience