Senior Director, Sales Operations

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Omada Health

πŸ’΅ $206k-$270k
πŸ“Remote - United States

Summary

Join Omada Health as a Senior Director of Sales Operations and lead the scaling of this key function. You will design, optimize, and drive performance of the GTM operating system, overseeing a team across Sales Operations, Customer Success Operations, and channel operations. This high-impact role involves strategic leadership, sales force optimization, process excellence, collaboration, compensation strategy management, cross-functional integration, and people leadership. The position reports to the VP of Commercial Operations and offers significant growth potential within a fast-growing, successful organization. Omada is committed to building an inclusive culture and offers a competitive compensation and benefits package.

Requirements

  • Bachelor’s degree in Business, Engineering, or related field
  • 12+ years of experience, in sales operations, revenue operations, or finance, with a focus on optimizing revenue generation activities
  • Proven ability to drive sales forecasting, pipeline analysis, and delivering actionable reporting and analytics
  • Proficient in Salesforce.com and various sales productivity tools; adept at leveraging technology to enhance sales force efficiency
  • Demonstrated leadership capabilities with a proven track record of building high-performing teams and establishing a culture of accountability and excellence
  • Superior communication and interpersonal skills, with the ability to engage and influence senior leadership and cross-functional teams
  • Strategic thinker with a strong ability to derive insights from diverse data sources and operational feedback to inform strategic decisions
  • Demonstrated ability to harness curiosity to identify and drive innovative solutions and strategic insights, proactively seeking out new opportunities and challenges to optimize revenue operations and achieve organizational goals

Responsibilities

  • Lead the development and execution of Revenue Operations strategy to support and optimize the performance of all customer facing teams including, Employer Sales, Customer Success, Health Plan Sales, and Partnerships
  • Lead annual roadmap planning and strategic initiatives to scale operations in alignment with company objectives
  • Direct the organizational strategies for sales force productivity including quota management, pipeline management, process optimization, and the design and administration of sales compensation plans
  • Influence decision-making by developing robust forecasting and pipeline management methodologies
  • Architect a growth-oriented roadmap for process improvement, with system and tool enhancements that provide data-driven insights to advance productivity metrics across our B2B2C customer journey
  • Champion a culture of continuous improvement and operational excellence
  • Build and maintain influential relationships across Sales, Customer Success, Alliances, and Marketing to ensure cohesive strategy execution
  • Partner closely with senior leadership to enhance sales processes and facilitate successful rollouts of new initiatives
  • Guide effective sales compensation strategies in collaboration with People Operations and Finance, managing the annual sales compensation cycle, compensation committee and governance
  • Lead Omada’s Commercial roadmap planning planning
  • Ensure forecasting, and budgeting efforts are harmoniously integrated with broader company processes, driving alignment across departments
  • Lead, coach, and develop a Revenue Operations team and culture aligned with Omada values
  • Serve as a member of the Commercial Operations senior leadership team

Preferred Qualifications

  • Master of Business Administration (MBA) or equivalent experience
  • Experience preparing and scaling a company through high-growth phases, IPO experience is a plus
  • Strategic leadership style, capable of navigating complex challenges and driving the organization towards achieving ambitious goals
  • Experience working in a complex B2B2C GTM
  • Customer-centric mindset with hands-on sales experience is a plus

Benefits

  • Competitive salary with generous annual cash bonus
  • Stock options
  • Remote first work from home culture
  • Flexible vacation to help you rest, recharge, and connect with loved ones
  • Generous parental leave
  • Health, dental, and vision insurance (and above market employer contributions)
  • 401k retirement savings plan
  • Two giftable Omada enrollments per calendar year
  • Lifestyle Spending Account (LSA)
  • Mental Health Support Solutions
This job is filled or no longer available

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