Summary
Join Omada Health as a Senior Director of Sales Operations and lead the scaling of this key function. You will design, optimize, and drive performance of the GTM operating system, overseeing a team across Sales Operations, Customer Success Operations, and channel operations. This high-impact role involves strategic leadership, sales force optimization, process excellence, collaboration, compensation strategy management, cross-functional integration, and people leadership. The position reports to the VP of Commercial Operations and offers significant growth potential within a fast-growing, successful organization. Omada is committed to building an inclusive culture and offers a competitive compensation and benefits package.
Requirements
- Bachelorβs degree in Business, Engineering, or related field
- 12+ years of experience, in sales operations, revenue operations, or finance, with a focus on optimizing revenue generation activities
- Proven ability to drive sales forecasting, pipeline analysis, and delivering actionable reporting and analytics
- Proficient in Salesforce.com and various sales productivity tools; adept at leveraging technology to enhance sales force efficiency
- Demonstrated leadership capabilities with a proven track record of building high-performing teams and establishing a culture of accountability and excellence
- Superior communication and interpersonal skills, with the ability to engage and influence senior leadership and cross-functional teams
- Strategic thinker with a strong ability to derive insights from diverse data sources and operational feedback to inform strategic decisions
- Demonstrated ability to harness curiosity to identify and drive innovative solutions and strategic insights, proactively seeking out new opportunities and challenges to optimize revenue operations and achieve organizational goals
Responsibilities
- Lead the development and execution of Revenue Operations strategy to support and optimize the performance of all customer facing teams including, Employer Sales, Customer Success, Health Plan Sales, and Partnerships
- Lead annual roadmap planning and strategic initiatives to scale operations in alignment with company objectives
- Direct the organizational strategies for sales force productivity including quota management, pipeline management, process optimization, and the design and administration of sales compensation plans
- Influence decision-making by developing robust forecasting and pipeline management methodologies
- Architect a growth-oriented roadmap for process improvement, with system and tool enhancements that provide data-driven insights to advance productivity metrics across our B2B2C customer journey
- Champion a culture of continuous improvement and operational excellence
- Build and maintain influential relationships across Sales, Customer Success, Alliances, and Marketing to ensure cohesive strategy execution
- Partner closely with senior leadership to enhance sales processes and facilitate successful rollouts of new initiatives
- Guide effective sales compensation strategies in collaboration with People Operations and Finance, managing the annual sales compensation cycle, compensation committee and governance
- Lead Omadaβs Commercial roadmap planning planning
- Ensure forecasting, and budgeting efforts are harmoniously integrated with broader company processes, driving alignment across departments
- Lead, coach, and develop a Revenue Operations team and culture aligned with Omada values
- Serve as a member of the Commercial Operations senior leadership team
Preferred Qualifications
- Master of Business Administration (MBA) or equivalent experience
- Experience preparing and scaling a company through high-growth phases, IPO experience is a plus
- Strategic leadership style, capable of navigating complex challenges and driving the organization towards achieving ambitious goals
- Experience working in a complex B2B2C GTM
- Customer-centric mindset with hands-on sales experience is a plus
Benefits
- Competitive salary with generous annual cash bonus
- Stock options
- Remote first work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Two giftable Omada enrollments per calendar year
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions