Dispatch Operations Associate

Summary

Join Voltus as an Associate in the Dispatch Operations team and contribute to the decarbonization of the electric grid by delivering MW to the grid during dispatches.

Requirements

• Operations-minded; 0-2 years experience in an operational setting
• Reliable – this is a time-sensitive, quick reaction role
• Thrives in a remote work environment that is also fast paced and high-throughput
• Ambitious and willing to learn quickly
• Strong communicator and collaborates when problem solving
• Self-motivated; bias for action
• Disciplined
• Initiative to drive projects to resolution and seek guidance when needed
• Well organized
• Loves working with details
• Strong computer skills: comfortable working with a variety of web-based tools

Responsibilities

• Maintain a state of readiness to receive dispatches from grid operators and utilities
• Become an expert in executing dispatches across grid operator and utility programs
• Maximize customer participation in dispatches through a dispatch management process that makes customer participation simple and successful
• Support the optimization of customer site offers in real time and day-ahead markets
• Lead seamless internal communication during dispatches, leveraging other internal team members in support of the shared goal for flawless dispatches
• Capture lessons learned following a dispatch
• Track and follow through on any customer inquiries or issues
• Monitor market participation and take necessary actions to ensure Voltus market compliance
• Regularly audit our offers portfolio to locate any sub-optimal offers schedules
• Become an expert in offer management in the ERCOT and AESO wholesale markets
• Support process documentation, internal and external, stakeholder communications, and customer readiness
• Protect our revenue by identifying and correcting process errors
• Own our internal grid conditions monitoring system and drive actions that prepare internal teams and customers to be ready for dispatches at critical times
• Create and deliver seasonal communications and readiness alerts to customers in partnership with Voltus's Customer Success team
• Oversee our data requests to utilities, and create a robust system to ensure data collection processes are timely and meet internal and external financial settlement timelines
• Take ownership of reporting tools and ad hoc analysis projects, supported by a fluency in at least one of Google Sheets, Python, and/or SQL

Benefits

• Unlimited leave for full-time employees
• Parental leave
• Comprehensive benefits package to promote health, wellness, and financial security