Dispatcher

Summary

Join our team as a detail-oriented Dispatcher responsible for overseeing invoice and billing management and providing occasional support to our operations dispatch team. You will ensure accuracy in invoicing and billing, maintain system updates for tracking and tracing shipments, and manage back-office tasks. This role also involves acting as a backup dispatcher, assisting with securing and assigning loads. The position requires prior experience in logistics, transportation, or dispatching and strong attention to detail. The work schedule is Monday-Friday, 8 am-5 pm EST, and the position is remote. Benefits include paid time off, team building events, and equipment provided.

Requirements

• Prior experience in logistics, transportation, or dispatching required
• Strong attention to detail with experience in invoice and billing reconciliation
• Familiarity with track & trace systems and logistics software
• Excellent communication and problem-solving skills
• Ability to work independently and manage multiple priorities effectively
• Team-oriented mindset with a willingness to step in when needed

Responsibilities

• Manage invoice and billing reconciliation, ensuring all scanned paperwork matches assigned loads
• Maintain and update tracking and tracing systems to reflect current shipment status
• Perform back-office administrative duties related to logistics and operations
• Act as a backup dispatcher for securing and assigning loads to drivers when required
• Support communication across the truckload fleet (20 drivers), particularly when the primary dispatcher is unavailable
• Step in to cover unexpected load assignments, typically 1-2 times per week
• Assist in ensuring that assets remain operational and drivers are kept moving efficiently

Preferred Qualifications

• Experience working with small truckload fleets
• Prior exposure to load planning and asset management
• Strong organizational skills and ability to adapt in a fast-paced environment

Benefits

• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team