Belmond is hiring a
Divisional Group Rooms Specialist in Mexico

Summary

The Divisional Group Rooms Specialist– North America is responsible for creating room blocks in HMS, managing group inventory, and communicating with finance and other departments. This role requires strong organizational skills, fluency in English and Spanish, prior knowledge of revenue and group markets, and the ability to work independently in a remote environment.

Requirements

• Fluent in English and Spanish
• Prior knowledge of revenue and group markets
• Strong organizational and planning skills
• Capable of working independently in a remote environment

Responsibilities

• Manage all Group inventory in conjunction with Revenue Management
• Advises accounting on deposits
• Creates and manages Room Block in HMS
• Managing cut-off dates for all Groups in NAM
• Manages Rooming lists directly with clients and updating HMS
• Directs call-in’s to Reservations and updates HMS accordingly
• Works with Revenue Management on additional room requests
• Works with Sales Manager on reconciling attrition in HMS and directs client to Sales Manager
• Manages final payment if not 100% pre-payment in conjunction with accounting
• Managing final pick up in HMS
• Communicates with finance and ADOSMs/DOSM’s on actualized group numbers to reflect accurately in the PST and BCO´s Sales Incentive Plan

Benefits

• Competitive salary
• Private Health Insurance
• Life insurance
• Training & Development