Ecommerce Virtual Assistant

Summary

Join 20four7VA as an Ecommerce VA and contribute to the success of our client's Amazon and Walmart businesses. This Junior-level position requires 10-20 hours per week, working Monday-Friday during EST hours. You will conduct product research, analyze data using Keepa and SellerAmp, and manage supplier outreach and inventory. Excellent communication and organizational skills are essential, along with experience in e-commerce operations. The ideal candidate will be tech-savvy, detail-oriented, and comfortable working independently. This role offers competitive rates, weekly payments, paid time off, and various professional development opportunities.

Requirements

• At least 1 year of experience in e-commerce operations (Amazon/Walmart preferred)
• Strong experience with product and market research
• Familiarity with Keepa charts and interpreting sales/rank data
• Confident in making outreach calls to suppliers
• Excellent written and verbal communication skills
• Strong organizational and problem-solving skills
• Ability to work independently and follow standard operating procedures
• Tech-savvy and quick to learn new tools or systems

Responsibilities

• Conduct product research for Amazon and Walmart platforms
• Analyze product data using Keepa and SellerAmp
• Perform supplier and distributor outreach (email + phone) to vet authorized suppliers
• Monitor and manage inventory restocking
• Respond to and manage customer inquiries and support
• Assist in building supplier relations and identifying potential distribution opportunities
• Maintain organized records of outreach and follow-ups
• Collaborate with client to continuously improve product sourcing strategy

Preferred Qualifications

• Experience in customer support is a plus
• Experience with supplier vetting and wholesale sourcing
• Previous work with international clients or remote teams
• Comfortable with both email and phone-based communication

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you