Remote Educational Support Specialist

Summary

The Educational Coordinator at Tutor Me Education coordinates instructors, tracks student progress, provides quality customer service, supports regional operations, and ensures delivery of programs and initiatives for students and school district partners. The ideal candidate should have strong time management skills, be able to organize and manage multiple responsibilities, exhibit a professional demeanor, and have experience working in a virtual environment. A Bachelor's Degree is required, and 2-3 years of progressive career growth are preferred.

Requirements

• Time management, planning, and prioritization skills
• Ability to organize and manage multiple responsibilities successfully
• Exhibits professional and approachable demeanor
• Ability to prioritize and focus on key objectives, which may change from month to month
• Effective communications in virtual environments
• Proficient in using all communication media including in person, phone, and video
• Ability to build engagement and trust in virtual relationships
• Works Well With Others
• Learning agility – able to adapt to changes in work environment by changing behaviors as required
• Able to acquire new skills as required
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
• Ability to manage remote teachers
• Ability to work independently
• High tolerance for ambiguity
• Bachelor’s Degree required
• 2-3 years progressive career growth
• Experience working in a virtual operations and team environment

Responsibilities

• Coordinate instructors
• Track student progress
• Provide quality customer service
• Support Tutor Me Education Regional Operations
• Operate seamlessly in a virtual operating environment
• Maintain Tutor Me Education operating standards
• Ensure delivery of programs and initiatives for students and school district partners
• Meet operational excellence standards
• Provide virtual administrative support to Regional Operations
• Manage class schedules
• Manage virtual tutoring sessions
• Monitor all students’ academic progress
• Ensure flawless execution of programs and initiatives
• Manage your own time in compliance with company and regulatory requirements
• Conduct conferences with partner program directors

Preferred Qualifications

• Bilingual in English and Spanish beneficial
• Proficient in Microsoft Office and Google applications